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Customer Service/Sales Administrator

July 18, 2024 | Comments Off on Customer Service/Sales Administrator

Position: Customer Service/Sales Adminnistrator - Construction

Location: Dublin 11

Salary: Negotiable DOE

JOB PURPOSE

My client are seeking an outgoing, organised, and friendly Customer Service/Sales Administrator to join their growing team and provide top-notch service to our customers. This is a fantastic opportunity to make the next step in your career with further career development possible and this will be encouraged within the organisation.

Key Responsibilities & Accountabilities

  • You will be working as part of the team to process sales orders onto the in-house system
  • Dealing with any queries and providing quotes to new and existing client base
  • Promoting services and products by making pro-active sales calls
  • Process orders from start to finish and organising delivery
  • Usage of CRM system to log all client and supplier information
  • Answering telephone calls and handling email queries in a timely and effective manner
  • Working as part of a small team, you will be responsible for ensuring excellent Customer service is offered whilst being aware of up-selling products and encouraging repeat business.
  • Helping the sales team with account queries and pricing information.
  • Demonstrate and promote a proactive commitment to health & safety, well-being and the environment whilst complying with all laws and company policies.

Candidate Requirements:

  • 1 year+ experience in a similar role
  • Knowledge of the construction industry is desirable but not essential
  • Articulate, confident and very calm in time pressured situations
  • Experienced providing quotes and dealing with customer orders
  • Exceptional attention to detail and confidence logging all information on the system
  • Ownership for your own workload and ensuring orders are followed through to completion
  • Confident computer skills including Excel
  • Willing to work in a team and help out in different areas.
  • Excellent understanding of the English language is essential for this role.

CS

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