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Estate Manager

August 1, 2024 | Comments Off on Estate Manager

Estate Manager - South West London - Monday to Friday 8am - 5pm - £65,000 + Benefits



Duties/Functions of the Role

  • Communicating and engaging with tenants, site staff, contractors and consultants to continuously improve the efficiency, quality, and value of the complex.
  • Ensuring health & safety, property rules/regulations and operational requirements are clearly communicated, understood, and followed.
  • Promote environmental sustainability by engagement, audits, workshops, and incentives. Manage and reduce energy and waste in line with 2030 organisational objective. Continuously evaluate and adjust a program for reduced energy consumption, high levels of recycling and reduced general waste.
  • Maintain the highest level of cleaning, security and maintenance quality standards throughout the complex.
  • Tracking, measuring and reporting on all relevant site operations. Consider and recommend improvements
  • Assist the Senior Property Manager to meet deadlines for the delivery of completed budgets and the issuing certified accounts.
  • Creating service charge and non-recoverable budgets for the complex in accordance with industry best practice.
  • Monitoring and controlling all expenditure. Preparing and issuing certified accounts and reports. Current combined service charge and non-recoverable budget £1.8 million
  • Benchmark service charge levels to ensure best value for the occupiers.
  • Resolving tenant and accounts team queries that may arise related to expenditure, including the service charge.
  • Providing detailed reports for any insurance claims, remedial works or improvements.
  • Processing invoices, administration, coordinating with the accounts team for supplier accounts, and contractor/consultant financial management.
  • Ensuring high standards of presentation, quality and visual appearance throughout the complex.
  • Responding promptly to queries or complaints, addressing these constructively, reporting, feeding back and always striving for timely resolutions.
  • Managing the on-site team to deliver excellent standards of customer service that can be measured by satisfaction surveys.


Requirements of the role:

  • Previous experience of working within a facilities environment at least 2 years at a supervisory or management level.
  • IOSH and NEBOSH Qualification would be an advantage.
  • Experience working with high net worth clientele.
  • Applicants must be well presented, well spoken with excellent communication skills.
  • A positive approach to work.


Salary Budgets: £65,000 + per annum

Required working Days & Hours: Monday to Friday is 8am - 5pm - Time off in Liue for alternate Saturday and Sunday Mornings.

If you are an experienced Estate Manager looking for a firm that can offer you personal development and career progression then apply today or contact Alfie Burrell at Dove & Hawk remembering to quote vacancy reference:

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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