Aug
5
FM Helpdesk Scheduler
August 5, 2025 | Comments Off on FM Helpdesk Scheduler
FM Helpdesk Scheduler Required
Job Type: Temp - Perm
Start date: Immediate/Notice period
Location: Leeds
Salary: £27,000
JOB DESCRIPTION:
An exciting opportunity for Helpdesk Scheduler in Leeds. Our client is looking for an experienced, fast paced, and hardworking Scheduler to join their team, with an immediate start. This is initially a temp position.
Working hours
Monday to Friday
8am - 5pm.
Daily responsibilities will include:
- Booking engineers in for PPM's and breakdowns
- Supporting other members on the help desk team as and when required.
- Managing and updating business-critical issues daily
- Accurately record details of the caller, problem and severity
- Chasing up jobs that have not been accepted/attended to
- Taking incoming calls from customers and clients
- To provide effective and efficient administrative compliance support
- Identify client requirements through telephone, CAFM Helpdesk system, and e-mail communications.
- To prepare reports and documents as required and maintain confidentiality at all times
- Monitor planned and reactive maintenance performance.
Requirements for the role
- Previous FM experience
- Admin/helpdesk experience
- Reliable
- Organised
- Proactive
- Ambitious
If you are interested in the role, please send your CV or call Jess on 01618869670