Dec
22
Ground Worker Woking
December 22, 2022 | Comments Off on Ground Worker Woking
Daniel Owen are looking for a Ground Worker to join the reactive maintenance team for one of our large clients. All works will be within a social housing environment. You will need a minimum of 2 years social housing experience.
Key Responsibilities:
- Diagnose and rectify faults within core and other trades related repair requests.
- To ensure that the quality of work always meets the highest possible standards.
- Support all trades to deliver a professional and safe maintenance and repairs service.
- Respond swiftly to all emergency situations and resolve them efficiently.
- Keep the customer up to date with progress and plans.
- Undertake all work efficiently and cost effectively, minimising non-productive time wherever possible and reporting any difficulties encountered to the Resource Controller and /or Supervisor.
- Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed.
- Maintain tools, plant, and equipment in a safe, clean, and workable condition.
- Maintain accurate records of works undertaken with photographic evidence as necessary.
- Ask your supervisor for assistance when required.
- Be willing to work out of hours, if required, to the requirements of the client and customer.
- To work within the Mountjoy group and assist other contracts as directed by the Contract Manager as and when the business dictates.
- Always maintain your company vehicle in a clean and tidy condition and report any defects to your supervisor in a timely manner.
- Be an inclusive part of the team and be part of an on-call rota (Out of Hours) if required
Skills Required:
REQUIRED
- To NVQ Level 2 or equivalent experience
- Competent in all forms of fencing
- Able to use the phone and PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide.
- Be comfortable in dealing with tenants and remain professional even when issues are contentious, especially when explaining to tenants that the right repair isn't necessarily the repair they want.
- Understand the need to complete outstanding pieces prior to starting in other areas
- Be able to diagnose the right repair adopting the right first-time approach
- Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service.
- Have a practical approach to health and safety, ensuring that you and others are always safe.
- A problem solver and be able to work out what is the right repair.
- Be able to self-manage and be self-motivated, prioritising and programming work in the most efficient manner.
- Be able to use knowledge and judgement to make the right decisions and find effective solutions to problems.
- Be able to understand Mountjoy's processes and actively engage in our culture
Qualifications:
- A trade specific qualification minimum NVQ Level 2 or equivalent in experience
- Full current driving licence.
- A DBS check is required before commencement of role