Housing Officer

August 8, 2024 | Comments Off on Housing Officer

Housing Officer
Based in Tower Hamlets
Temporary on gong
£20.29per hour

You will work alongside colleagues to meet the council's obligations under Housing Act 1996 as amended by Homelessness Reduction Act 2017.

To conduct housing options interviews with customers focusing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions
To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation, including home visits
To provide good quality advice, information and assistance through face-to-face interviews, home visits, co-location, by telephone and by correspondence within a customer care framework, ensuring all deadlines are met and that customers can make informed decisions about their housing options
To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness, children, immigration law, social housing sector landlord and tenant law, and family law including domestic abuse and welfare benefits and rights

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