Oct
31
Learner Welfare, Support and Progression Officer
October 31, 2018 | Comments Off on Learner Welfare, Support and Progression Officer
We are recruiting for a fantastic college in the Central London area. A new and exciting post has arisen on a full-time permanent basis (40 hours per week, this may include some Saturdays) as a Learner Welfare, Support and Progression Officer. The college are open all year and operate without term breaks. Courses start throughout the year and learners can enrol and start their course during any month of the year.
Role responsibilities
To assist learners to aid their learning, support attendance, retention, progression and achievement
* To support learners and staff with strategies for a variety of additional learning needs including Dyslexia, Dyscalculia, ASD, ADHD and ESOL
* To support the work of the E&T Team to develop and deliver individual and group sessions relating to learner support and the development of learning strategies
* To assist teaching staff and learners in adapting learning materials and using learning support resources and accessible technologies, including word processing of notes where necessary and aid legibility and clarity
* To accurately maintain up to date and learning support records within the department, both computerised and manual, to support internal and external requirements and meet confidentiality/data protection regulations
* Liaise with tutors and other external support services to identify and follow-up issues relating to attendance
* Act as one of the Equality & Diversity champions. Maintain the Equality, Diversity and Inclusion log, ensuring Senior Management and all staff informed of incidents and actions taken.
* Support the delivery of staff training regarding ALS and Welfare concerns, ensure teaching staff and appropriate others are appraised of relevant issues respecting learner confidentiality at all times
* Maintain accurate and comprehensive records of learners being supported and keep a log of all activity, progression and outcomes, producing termly and annual reports.
* Support at times with the financial support process, keeping records up to date and assessing eligibility to receive support
* Act as a designated Safeguarding person and follow safeguarding policy and procedures
* Develop knowledge of internal and external benefits system including housing, welfare and financial support services in order to effectively implement the learner Financial Support process and procedures
* Ensuring policies and procedures for ALS, welfare and Equality, Diversity and Inclusion are kept up to date and are effectively implement
The person & qualifications
Good all-round level of education to include Maths and English to GCSE (Grade A-C) or L2 equivalent
Experience of working with young people in both 1:1 and group settings
Experience of dealing with a variety of confidential issues relating to supporting young people and people from a variety of backgrounds
Experience of working in a learning support role with people with learning disabilities and special needs and at risk of disengaging in education
Experience of implementing targeted support to enhance personal and employment skills
Excellent interpersonal & communication skills
Commitment to collaborative team working and also capable of working on own initiative
Flexibility and the ability to handle multiple tasks at any one time, manage own time and set priorities
About Protocol
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.
We're more than a recruitment agency - we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.
Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits - your future is in good hands.
The legal bit
Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a self-employed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010.
As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.