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Learning & Development Administrator

August 3, 2018 | Comments Off on Learning & Development Administrator

Learning & Development Administrator Location: Elstree Kier Utilities is looking to recruit a Learning & Development Administrator, who will report to the Learning & Development Manager. The successful post-holder will provide a high-quality L&D administrative service to the business, working towards agreed SLA deadlines/targets and ensuring a high level of customer service is carried out at all times, on a right first time basis.

Key Tasks and Responsibilities:
  • Provide a high-quality L&D and compliance training administration
  • Support the L&D Manager
  • Provide guidance/support to the business and dealing with compliance training and L&D related queries
  • Build strong working relationships within the team and in the business to provide support and maximise performance
  • Liaise with internal and external providers
  • Raise PO Numbers on behalf of the contracts
  • Work closely with Finance to ensure invoices are paid correctly and on time
  • Maintain accurate learning records and evidence for employees
  • Maintain certificate database
  • Effectively communicate and build relationships at all levels
  • Delivering a high-quality administration, meeting quality control targets and measures
  • Meet goals, targets and service level agreements
  • Take ownership of work for self and as a team
  • Constantly review and improve processes and procedures
  • Carry out any Ad-hoc duties as required from time to time
Key Skills and Qualifications:
  • IT literacy
  • Excellent communication skills both written and verbal
  • Professional friendly manner
  • High standards of customer service
  • Strong organisational/planning skill
  • Ability to demonstrate a methodical, analytical and clear approach to problem solving
  • Ability to work under pressure
  • Understanding of Invoicing processes
  • Exceptional, confident telephone manner
  • Able to work on own initiative and with minimal supervision


Desirable

  • Previous compliance training / L&D experience
  • Understanding of Invoicing processes
  • Knowledge of the Utilities business

About Kier:

Make the journey. Leave a legacy.

Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.

Kier is an inclusive employer.

Let's shape your world together.

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