Nov
26
Learning Resources Administrator
November 26, 2021 | Comments Off on Learning Resources Administrator
We are currently working with a prestigious higher education institution in central London to assist in finding a full time learning resources administrator.
The Client:
You will be working for a higher education college that offers a unique and broad liberal arts-inspired curriculum with highly personalised teaching. They have a reputation for delivering an excellent university experience, and while the College is yet to appear on traditional university league tables, it has exceeded the majority of UK institutions, in both undergraduate results and student satisfaction ratings. They are currently undergoing an exciting period of growth.
Key Responsibilities:
Handling day-to-day administration of the VLE, including content changes, user registration and management, enrolment, performance monitoring etc.
First line of support for VLE queries from students and staff, liaising with colleagues across different teams at the college such as Registry and Student Support and Development.
Becoming an in-house expert on the learning platforms - providing help, support and insight to stakeholders.
Testing and monitoring changes to the platform and ensuring quality assurance and accessibility requirements are met.
Continually monitoring the student experience and providing early intervention when needed.
Creating training documents for stakeholders and delivering training to new students and staff on the various learning platforms.
Management of memberships in physical libraries (Senate House Library, City of London Libraries), arranging library tours and inductions, and the key point of contact with the library.
Administrative management of existing online resources and subscriptions.
Ensure that the law of copyright is observed and that appropriate licenses are in place, and that the copyright policy is adhered to by staff.
Reviewing student feedback and initiating / making recommendations to address concerns raised by students and staff.
About You:
Extensive administrative experience with Virtual Learning Environments.
Experience with digital library administration and copyright law.
Contribution to a platform implementation project, that included collaboration, teamwork and working to a timeline.
Comfortable with systems and platforms administration and development projects.
Excellent attention to detail, with accuracy and sensitivity to data.
Experience, and a genuine interest, and understanding of providing an excellent student experience in learning resources.
Self?motivated and able to proactively attend to role requirements.
Ability to work closely and form positive working relations with all stakeholders.
Administrative experience with Canvas would be desirable.
The Legal Bit
Protocol National ltd trading as Protocol are acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.