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Leasing Coordinator (6-Month FTC)

May 28, 2025 | Comments Off on Leasing Coordinator (6-Month FTC)

Leasing Coordinator (6-Month FTC) - Birmingham - £27,000 + Discretionary Bonus

My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Coordinator on a 6-month FTC to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.

You will be responsible for supporting the leasing team with preparation of flats for move in, assisting residents, applicant vetting, diary management/viewings coordination and general lettings administration. You will ensure a high level of customer service is provided to applicants and residents at all times being a main point of contact from enquiry stage to post-viewing tour.

The successful candidate will be a good team player with strong organisational and communication skills, have the ability to work under pressure and a willingness to learn. A self-motivated individual, that is able to demonstrate reliability, flexibility and initiative.

Key Responsibilities

  • Responding to enquiries
  • Completing applicant vetting requirements
  • Booking in viewings/ diary management for the leasing team
  • Collecting viewing feedback and recording appropriately
  • Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data.
  • Managing the applicant database
  • Providing administrative support to the Leasing Manager and Leasing team.
  • Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management
  • Create a community feel through communication, events and innovations
  • Provide first class customer service to residents and applicants ·
  • Support with the conducting of check in, check out and apartment quality assurance checks
  • Liaise with the wider site team to ensure flats are ready for move ins · Deal with enquiries from tenants, utility providers, local authorities, etc.
  • Meeting prospective tenants, assisting with occasional viewings and discussing rental

Skills and Experience Required

  • Previous property administration experience would be ideal
  • Good organisational skills
  • Good verbal and written communication skills with a positive attitude and attention to detail
  • Excellent time management
  • Ability to multitask and to work accurately and effectively under pressure
  • Must understand the principles and practice of customer care
  • Ability to work in a team and understand team dynamics
  • Positive, can-do attitude
  • Initiative and the ability to think outside the box
  • Common sense approach
  • Outgoing, warm and friendly personality
  • Organised, meticulous, tenacious
  • IT literate

Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu (2 Saturdays max per month)
Salary: £27,000 Dependant on Experience + Discretionary

Dove & Hawk is acting as an Employment Business in relation to this vacancy.

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