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Lettings Administrator

November 20, 2025 | Comments Off on Lettings Administrator

Lettings Administrator - Birmingham/Hybrid - £28,000 - £30,000 Per Annum

My client, a family-owned developer and operator of Build to Rent homes are looking for a Lettings Administrator. You'll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience

Responsibilities:

  • Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments.
  • Rent increase administration across all assets, serving S13 notices and system management.
  • Super user of sales and PM systems (training will be provided).
  • Legislation advisory support for on-site leasing teams - key contact within the business for all teams (training will be provided).
  • Auditing as required, to ensure leasing compliance.
  • Supporting the Head of Leasing in implementing leasing strategies.
  • Contributing to new property onboarding during mobilisations, including data uploads.
  • Any other duties as required.


Requirements:

  • Strong attention to detail and organisation.
  • Experience with MRI/Hubspot an advantage.
  • Friendly, professional, and solutions focused.
  • Passion for excellent customer service.
  • Calm under pressure, with high standards of integrity.
  • Excellent communication - both written and verbal.
  • Proficient in Microsoft Office
  • Able to handle a busy workload and meet deadlines.
  • Confident, proactive, and able to work independently


Benefits:

  • 25 days annual leave + bank holidays
  • Workplace pension
  • Flexible working options
  • Employee benefits platform with discounts
  • Wellness support (mental health services, digital GP access)
  • Regular team socials


Working Hours: Monday to Friday 9:00am - 5:30pm, 3 days in the office and 2 WFH, however some weeks 4 days may be required on site

For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
02037259835

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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