Oct
20
Lettings Manager
October 20, 2025 | Comments Off on Lettings Manager
Dove and Hawk are working with an independent, boutique estate agency based in Central London, specialising in high-quality residential properties across London's most prestigious postcodes. Renowned for our discreet, professional, and client-first approach, we offer bespoke lettings and property management services to landlords, investors, and tenants.
They are looking to appoint an experienced Lettings Manager to lead their lettings department. This is a pivotal role within the business, ideal for a commercially minded individual with proven leadership experience and a passion for delivering outstanding service.
Role Overview
As Lettings Manager, you will take full ownership of the lettings function - overseeing everything from market appraisals to tenancy completions and renewals. You'll be responsible for the strategic and day-to-day running of the department, ensuring compliance, efficiency, and growth, while delivering a best-in-class service to our clients.
This is a hands-on role that requires leadership, autonomy, and a commitment to excellence.
Key Responsibilities
Oversee the full lettings process: valuations, marketing, viewings, negotiations, referencing, and move-ins
Manage and nurture relationships with landlords, tenants, and corporate clients
Drive portfolio growth through proactive business development, referrals, and networking
Conduct professional market appraisals, advising landlords on pricing, marketing, and compliance
Ensure all processes adhere to legal requirements, ARLA and RICS standards, and internal procedures
Work closely with the property management and accounts teams to ensure seamless tenancy progression
Deliver regular performance reports and KPIs to senior management
Recruit, train, and lead lettings staff to meet and exceed individual and team targets
Candidate Requirements
Have 5+ years' experience in residential lettings, including 2+ years in a senior or management role
Possess in-depth knowledge of the Prime/Central London lettings market
Demonstrate strong leadership and team management capabilities
Show a proven track record in business development and portfolio growth
Be self-motivated, highly organised, and comfortable working independently in a boutique setting
Have excellent communication and negotiation skills, with a polished and professional approach
Be ARLA-qualified (preferred) or willing to obtain qualification
What We Offer
Competitive basic salary of £50-£55K
OTE- £90-£110K
Opportunity to shape and grow the lettings department within a respected independent agency
Supportive and professional working environment- Long-term career progression for the right candidate
- Monday to Friday 9-6pm NO WEEKENDS.
If this role is at interest, please contact Jessica Martin quoting 11498.
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