Oct
3
Manufacturing Sites – IT Engineer
October 3, 2022 | Comments Off on Manufacturing Sites – IT Engineer
Manufacturing Sites IT Engineer
Midlands or Dartford
Permanent - Flexible working available
This is a technical and engagement role focused on supporting the operations at the three Manufacturing Plants based around the Midlands Region. The purpose of the role is to ensure the factories are always operating as effectively as possible from an IT perspective. Due to the nature of the business the role covers, a varied skill set is required. Travel will be expected, as well as the ability to support users and systems at multiple locations.
What do you have to achieve:
- Implementation:
- Understand the process and requirements for projects from simple to complex proposals
- Assist in implementing solutions in line with approved designs and Infrastructure documentation
- Delivery against activities in project plans, reporting progress
- Understand risks and ensure that any problems are identified at the earliest opportunity and that solutions are identified and implemented, in line with change control processes
- Update all existing documentation / systems ensuring 100% accuracy
- Business User Support:
- To provide support for the Infrastructure / Manufacturing systems, Business / User applications, and user requests, resolving these where possible, or passing them to the relevant teams to achieve agreed SLAs
- Work with operational support teams to resolve complex support issues, engaging with 3rd parties as required
- To help provide an efficient, cost-effective and customer-focused support service
- To suggest and contribute to service improvements and initiatives
- Infrastructure / Manufacturing:
- Assist in delivering complex infrastructure/manufacturing projects to a standard agreed upon and approved by management
- Engage in operational readiness testing and produce reports
- Ensure build standards are up to date and fit for purpose
Technical Knowledge
- Some knowledge of the following: MS Active Directory, WAN/LAN Technology
- A good knowledge of the Microsoft Suite of enterprise products
- An interest in Core Infrastructure (hardware, operating systems, local area networks)
- Some IP networking skills. inc switches and Wireless configurations
Some knowledge of Manufacturing systems is preferred
Key Skills & Competencies
- An interest in and a desire to learn more about IT
- Ideally suited for someone to develop their IT career in a manufacturing environment
- Be able to talk to users and listen to issues
- The ability to solve problems is desirable
- Some IT support experience would be beneficial
Don't match all the criteria? We are open and always happy to hear from people with transferable skill sets and a commitment to learning.
About us:
We are an international engineering and construction company delivering state-of-the-art infrastructure and building projects for clients in the UK, Middle East, and Australia.
Certainty, reliability, quality - this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it.
Laing O'Rourke's story is one of energy, passion, ambition, people, and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.
Diversity & Sustainability:
We value and care about the difference at Laing O'Rourke and believe a diverse team drives innovation.
We are a global multicultural business committed to the inclusion of all employees, enabling everyone to feel accepted, respected & valued for being themselves.
We have set out far-reaching global sustainability targets including a commitment to achieve equal numbers of men and women amongst our global staff by 2033.
Additional:
We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, then please get in touch.