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Convert Every Call into Cashflow - and Career Growth

Collections, reimagined. Join a fintech powerhouse that's changing how people experience financial recovery - one conversation at a time.

Our client, iCash, is one of Canada's most trusted and fastest-growing fintech companies, revolutionizing how people access short-term credit. With a strong commitment to responsible lending, they empower thousands of Canadians to borrow smarter through innovation, transparency, and compassion. Blending advanced technology with human insight, iCash continues to set new standards for ethical fintech - proving that finance can be both cutting-edge and people-first. Joining their team means being part of a purpose-driven company reshaping the future of modern lending.

Job Description

As a Collections Officer, you'll contact customers to resolve past-due accounts, negotiate payment arrangements, and maintain accurate records. You'll ensure compliance with financial policies, meet performance goals, and deliver an outstanding customer experience in every interaction.

Job Overview

Employment type: Full-time
Shift: Night Shift; Training is 9 AM to 6 PM EST, Monday to Friday for 6 weeks
Work setup: Permanent WFH

Exciting Perks Await!

Competitive Salary Package

Up to PHP20,000 Monthly Incentives

HMO coverage with free dependent upon regularization

Night differential pay to maximize your earnings

Permanent WFH arrangement

Fixed weekends off

Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)

Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!

Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)

Unlimited opportunities for employee referral incentives across the organization

Standard government and Emapta benefits

Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)

Fun engagement activities for employees

Mentorship and exposure to global leaders and teams

Career growth opportunities

Diverse and supportive work environment

The Qualifications We Seek

Minimum of 3-5 years of collections experience, with no more than a 3-month gap in recent employment.

At least 1 year of remote work experience in previous employment.

Experience managing 90+ days delinquent accounts and must have BPO experience.

Demonstrated strong negotiation and problem-solving skills.

Excellent proficiency in English, both verbal and written.

Strong etiquette in phone, chat, email, and interpersonal communication.

Experience in debt loan collection, consumer lending, or personal finance.

Familiarity with underwriting loans, financial statements, or payroll processes is a plus.

Proficiency in CRM and call center systems with acute attention to detail.

Ability to multitask and work efficiently in a fast-paced environment.

Solid judgment, problem-solving ability, and a customer-focused approach.

Reliable internet connection and laptop required for the interview; attendance confirmation is mandatory to avoid disqualification.

Your Daily Tasks

Contact customers via phone or email to resolve past-due accounts and secure payments.

Determine reasons for delinquency and negotiate payment plans or full settlements.

Update customer accounts accurately using CRM tools.

Follow established guidelines to recommend appropriate collection remedies.

Explain delinquency consequences and develop repayment schedules.

Handle customer payment inquiries and resolve issues independently.

Organize workflow and schedule follow-ups effectively.

Maintain accurate account records for resolution tracking.

Achieve key performance metrics while complying with policies.

Perform customer service tasks when assigned by the manager.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

Convert Every Call into Cashflow - and Career Growth

Collections, reimagined. Join a fintech powerhouse that's changing how people experience financial recovery - one conversation at a time.

Our client, iCash, is one of Canada's most trusted and fastest-growing fintech companies, revolutionizing how people access short-term credit. With a strong commitment to responsible lending, they empower thousands of Canadians to borrow smarter through innovation, transparency, and compassion. Blending advanced technology with human insight, iCash continues to set new standards for ethical fintech - proving that finance can be both cutting-edge and people-first. Joining their team means being part of a purpose-driven company reshaping the future of modern lending.

Job Description

As a Collections Officer, you'll contact customers to resolve past-due accounts, negotiate payment arrangements, and maintain accurate records. You'll ensure compliance with financial policies, meet performance goals, and deliver an outstanding customer experience in every interaction.

Job Overview

Employment type: Full-time
Shift: Night Shift; Training is 9 AM to 6 PM EST, Monday to Friday for 6 weeks
Work setup: Permanent WFH

Exciting Perks Await!

Competitive Salary Package

Up to PHP20,000 Monthly Incentives

HMO coverage with free dependent upon regularization

Night differential pay to maximize your earnings

Permanent WFH arrangement

Fixed weekends off

Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)

Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!

Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)

Unlimited opportunities for employee referral incentives across the organization

Standard government and Emapta benefits

Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)

Fun engagement activities for employees

Mentorship and exposure to global leaders and teams

Career growth opportunities

Diverse and supportive work environment

The Qualifications We Seek

Minimum of 3-5 years of collections experience, with no more than a 3-month gap in recent employment.

At least 1 year of remote work experience in previous employment.

Experience managing 90+ days delinquent accounts and must have BPO experience.

Demonstrated strong negotiation and problem-solving skills.

Excellent proficiency in English, both verbal and written.

Strong etiquette in phone, chat, email, and interpersonal communication.

Experience in debt loan collection, consumer lending, or personal finance.

Familiarity with underwriting loans, financial statements, or payroll processes is a plus.

Proficiency in CRM and call center systems with acute attention to detail.

Ability to multitask and work efficiently in a fast-paced environment.

Solid judgment, problem-solving ability, and a customer-focused approach.

Reliable internet connection and laptop required for the interview; attendance confirmation is mandatory to avoid disqualification.

Your Daily Tasks

Contact customers via phone or email to resolve past-due accounts and secure payments.

Determine reasons for delinquency and negotiate payment plans or full settlements.

Update customer accounts accurately using CRM tools.

Follow established guidelines to recommend appropriate collection remedies.

Explain delinquency consequences and develop repayment schedules.

Handle customer payment inquiries and resolve issues independently.

Organize workflow and schedule follow-ups effectively.

Maintain accurate account records for resolution tracking.

Achieve key performance metrics while complying with policies.

Perform customer service tasks when assigned by the manager.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

Convert Every Call into Cashflow - and Career Growth

Collections, reimagined. Join a fintech powerhouse that's changing how people experience financial recovery - one conversation at a time.

Our client, iCash, is one of Canada's most trusted and fastest-growing fintech companies, revolutionizing how people access short-term credit. With a strong commitment to responsible lending, they empower thousands of Canadians to borrow smarter through innovation, transparency, and compassion. Blending advanced technology with human insight, iCash continues to set new standards for ethical fintech - proving that finance can be both cutting-edge and people-first. Joining their team means being part of a purpose-driven company reshaping the future of modern lending.

Job Description

As a Collections Officer, you'll contact customers to resolve past-due accounts, negotiate payment arrangements, and maintain accurate records. You'll ensure compliance with financial policies, meet performance goals, and deliver an outstanding customer experience in every interaction.

Job Overview

Employment type: Full-time
Shift: Night Shift; Training is 9 AM to 6 PM EST, Monday to Friday for 6 weeks
Work setup: Permanent WFH

Exciting Perks Await!

Competitive Salary Package

Up to PHP20,000 Monthly Incentives

HMO coverage with free dependent upon regularization

Night differential pay to maximize your earnings

Permanent WFH arrangement

Fixed weekends off

Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)

Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!

Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)

Unlimited opportunities for employee referral incentives across the organization

Standard government and Emapta benefits

Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)

Fun engagement activities for employees

Mentorship and exposure to global leaders and teams

Career growth opportunities

Diverse and supportive work environment

The Qualifications We Seek

Minimum of 3-5 years of collections experience, with no more than a 3-month gap in recent employment.

At least 1 year of remote work experience in previous employment.

Experience managing 90+ days delinquent accounts and must have BPO experience.

Demonstrated strong negotiation and problem-solving skills.

Excellent proficiency in English, both verbal and written.

Strong etiquette in phone, chat, email, and interpersonal communication.

Experience in debt loan collection, consumer lending, or personal finance.

Familiarity with underwriting loans, financial statements, or payroll processes is a plus.

Proficiency in CRM and call center systems with acute attention to detail.

Ability to multitask and work efficiently in a fast-paced environment.

Solid judgment, problem-solving ability, and a customer-focused approach.

Reliable internet connection and laptop required for the interview; attendance confirmation is mandatory to avoid disqualification.

Your Daily Tasks

Contact customers via phone or email to resolve past-due accounts and secure payments.

Determine reasons for delinquency and negotiate payment plans or full settlements.

Update customer accounts accurately using CRM tools.

Follow established guidelines to recommend appropriate collection remedies.

Explain delinquency consequences and develop repayment schedules.

Handle customer payment inquiries and resolve issues independently.

Organize workflow and schedule follow-ups effectively.

Maintain accurate account records for resolution tracking.

Achieve key performance metrics while complying with policies.

Perform customer service tasks when assigned by the manager.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

The first consignment of Heidelberg Materials ’ EvoZero carbon captured ‘near-zero’ cement has arrived in the UK from its Brevik plant in Norway.

Read Full Article: The Construction Index

Third quarter sales data from Construction Products Association members shows that the previously anticipated market recovery is proving sluggish.

Read Full Article: The Construction Index

Employer's Agent/Quantity Surveyor - London

I am working with a close-knit and ambitious Quantity Surveying consultancy who are looking to add an Employer's Agent/Quantity Surveyor to their team. The Employers Agent/Quantity Surveyor will be based in West London.

The Quantity Surveyor will be offered Hybrid working.

The Company

The Quantity Surveyor will be joining a forward-thinking construction consultancy who are looking to grow their team. Even though this is a large company, you would be joining a small but hard-working team of 30 Quantity Surveyors, Project Managers and Clerk of Works.

As a company they cover a range of sectors including Residential, Commercial, Healthcare and Education. But the Quantity Surveyor will come in and deliver Employer's Agent/Contract Administration duties for new build residential projects for Local Authorities, Housing Associations and Private Developers.

The role of the Quantity Surveyor

To support Pre-Contract Surveyors, perform the following activities:

• Procuring necessary consultancy services to develop a project to planning submission/tender.
• Preparation of robust and accurate tender and contract packages.
• Undertaking various forms of tender processes.
• The ability to analyse and review Contractor/Developer and Designer proposals
• Preparation of the Building Contract.

To independently act as Employer's Agent for the delivery of the project(s) which will require:

• Chairing progress meetings and producing meeting minutes.
• Undertaking all day-to-day administrative duties on the delivery of developments under the terms of JCT, Design and Build, Bespoke Development Agreements.
• To routinely report on time, cost, and quality to the client.
• To successfully manage the handover process.
• To manage post-completion activities to include end of defect rectification period inspections, agreement of the final account, auditing the Building Manual.

The Quantity Surveyor

• BSc/MSc Quantity Surveying or RICS accredited degree
• MRICS or currently working towards
• Experience within a private practice / consultancy
• Strong Pre and post contract knowledge
• Excellent attitude and team player
• Able to support with mentoring junior colleagues

In return

• £55,000 - £65,000
• 25 days annual leave + bank holidays + Christmas shutdown
• Flexible and Hybrid working
• Private Health Care
• Career development investment
• Personal Accident cover
• Company pension scheme
• Cycle scheme and interest-free season ticket loan

If you are a Quantity Surveyor looking for an exciting move like this, please contact Hannah Gordon at Ernest and Florent.

02038083802 - 07403 937 647

Reference: HG1280844

Quantity Surveyor | Senior Quantity Surveyor | Cost Manager | Project Quantity Surveyor | Quantity Surveying

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