Nov
10
November 10, 2025 | Construction Jobs | Comments Off on Client Success Agent | Onsite | Makati | Day 1 HMO
Building Brands, One Emblem at a Time Our client is
a global leader in custom branding solutions, producing high-quality emblems and patches for major industries - from sports to fashion to manufacturing. With advanced production facilities and a strong commitment to innovation, our client helps businesses worldwide bring their brand identities to life through precision, craftsmanship, and world-class customer care.
Job Description As a
Client Success Agent, you'll support customers through email, phone, and chat - resolving issues, documenting interactions, and ensuring smooth order processing. Your empathy, communication skills, and technical know-how will help deliver exceptional client experiences that build trust and long-term relationships.
Job Overview Employment type: Full-time
Shift: Night shift, Weekends Off (10:00 PM - 07:00 AM PH Time)
Work setup: Onsite, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Night differential pay to maximize your earnings
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek Core Requirements
3 to 5 years of experience
Extremely strong English-speaking skills (critical and will be thoroughly tested)
High level of technical savvy and comfort with technology - adaptable to websites, CRMs, and new tools like AI
Ability to respond quickly; "time to response" is critical
Commitment to answering all phone calls (zero tolerance for call transfers or voicemail)
Outgoing, friendly, and resilient personality - able to manage escalations and customer concerns
Communication and Language Skills
Proficient in reading and comprehending basic instructions, correspondence, and memos
Excellent verbal and written English communication skills (B2-C2 proficiency level)
Key Skills
Clear communication
Problem-solving
Attentiveness
Emotional intelligence
Writing skills
Creativity and resourcefulness
Ability to use positive language
Time management
Willingness to learn
Your Daily Tasks
Primarily handle customer inquiries via email (85-90% of work), with a strong emphasis on quick response times.
Address a wide range of customer needs including artwork setup, order tracking, placing orders, pricing requests, and resolving quality issues (e.g., entering remakes).
Answer all incoming phone calls without passing them off or sending them to voicemail.
Collaborate with leads/managers for weekly coaching, performance grading, and escalating complex or irate customer situations.
Respond to a high volume of customer communications, primarily via email (85-90% of the time), with a focus on quick response times.
Handle diverse customer inquiries including assistance with artwork setup, order tracking, placing orders, pricing requests, and resolving quality or product issues by entering remakes.
Answer all incoming phone calls, ensuring no calls are passed off or sent to voicemail.
Participate in weekly grading and coaching sessions with a lead or manager, and escalate complex or irate customer situations when necessary.
Welcome to Emapta Philippines! Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the
#EmaptaEra!
Nov
10
November 10, 2025 | Construction Jobs | Comments Off on Client Success Agent | Onsite | Makati | Day 1 HMO
Building Brands, One Emblem at a Time Our client is
a global leader in custom branding solutions, producing high-quality emblems and patches for major industries - from sports to fashion to manufacturing. With advanced production facilities and a strong commitment to innovation, our client helps businesses worldwide bring their brand identities to life through precision, craftsmanship, and world-class customer care.
Job Description As a
Client Success Agent, you'll support customers through email, phone, and chat - resolving issues, documenting interactions, and ensuring smooth order processing. Your empathy, communication skills, and technical know-how will help deliver exceptional client experiences that build trust and long-term relationships.
Job Overview Employment type: Full-time
Shift: Night shift, Weekends Off (10:00 PM - 07:00 AM PH Time)
Work setup: Onsite, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Night differential pay to maximize your earnings
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek Core Requirements
3 to 5 years of experience
Extremely strong English-speaking skills (critical and will be thoroughly tested)
High level of technical savvy and comfort with technology - adaptable to websites, CRMs, and new tools like AI
Ability to respond quickly; "time to response" is critical
Commitment to answering all phone calls (zero tolerance for call transfers or voicemail)
Outgoing, friendly, and resilient personality - able to manage escalations and customer concerns
Communication and Language Skills
Proficient in reading and comprehending basic instructions, correspondence, and memos
Excellent verbal and written English communication skills (B2-C2 proficiency level)
Key Skills
Clear communication
Problem-solving
Attentiveness
Emotional intelligence
Writing skills
Creativity and resourcefulness
Ability to use positive language
Time management
Willingness to learn
Your Daily Tasks
Primarily handle customer inquiries via email (85-90% of work), with a strong emphasis on quick response times.
Address a wide range of customer needs including artwork setup, order tracking, placing orders, pricing requests, and resolving quality issues (e.g., entering remakes).
Answer all incoming phone calls without passing them off or sending them to voicemail.
Collaborate with leads/managers for weekly coaching, performance grading, and escalating complex or irate customer situations.
Respond to a high volume of customer communications, primarily via email (85-90% of the time), with a focus on quick response times.
Handle diverse customer inquiries including assistance with artwork setup, order tracking, placing orders, pricing requests, and resolving quality or product issues by entering remakes.
Answer all incoming phone calls, ensuring no calls are passed off or sent to voicemail.
Participate in weekly grading and coaching sessions with a lead or manager, and escalate complex or irate customer situations when necessary.
Welcome to Emapta Philippines! Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the
#EmaptaEra!
Nov
10
November 10, 2025 | Construction Jobs | Comments Off on Client Success Agent | Onsite | Makati | Day 1 HMO
Building Brands, One Emblem at a Time Our client is
a global leader in custom branding solutions, producing high-quality emblems and patches for major industries - from sports to fashion to manufacturing. With advanced production facilities and a strong commitment to innovation, our client helps businesses worldwide bring their brand identities to life through precision, craftsmanship, and world-class customer care.
Job Description As a
Client Success Agent, you'll support customers through email, phone, and chat - resolving issues, documenting interactions, and ensuring smooth order processing. Your empathy, communication skills, and technical know-how will help deliver exceptional client experiences that build trust and long-term relationships.
Job Overview Employment type: Full-time
Shift: Night shift, Weekends Off (10:00 PM - 07:00 AM PH Time)
Work setup: Onsite, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Night differential pay to maximize your earnings
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek Core Requirements
3 to 5 years of experience
Extremely strong English-speaking skills (critical and will be thoroughly tested)
High level of technical savvy and comfort with technology - adaptable to websites, CRMs, and new tools like AI
Ability to respond quickly; "time to response" is critical
Commitment to answering all phone calls (zero tolerance for call transfers or voicemail)
Outgoing, friendly, and resilient personality - able to manage escalations and customer concerns
Communication and Language Skills
Proficient in reading and comprehending basic instructions, correspondence, and memos
Excellent verbal and written English communication skills (B2-C2 proficiency level)
Key Skills
Clear communication
Problem-solving
Attentiveness
Emotional intelligence
Writing skills
Creativity and resourcefulness
Ability to use positive language
Time management
Willingness to learn
Your Daily Tasks
Primarily handle customer inquiries via email (85-90% of work), with a strong emphasis on quick response times.
Address a wide range of customer needs including artwork setup, order tracking, placing orders, pricing requests, and resolving quality issues (e.g., entering remakes).
Answer all incoming phone calls without passing them off or sending them to voicemail.
Collaborate with leads/managers for weekly coaching, performance grading, and escalating complex or irate customer situations.
Respond to a high volume of customer communications, primarily via email (85-90% of the time), with a focus on quick response times.
Handle diverse customer inquiries including assistance with artwork setup, order tracking, placing orders, pricing requests, and resolving quality or product issues by entering remakes.
Answer all incoming phone calls, ensuring no calls are passed off or sent to voicemail.
Participate in weekly grading and coaching sessions with a lead or manager, and escalate complex or irate customer situations when necessary.
Welcome to Emapta Philippines! Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the
#EmaptaEra!
Nov
10
November 10, 2025 | Construction Jobs | Comments Off on Director | AU Business & Tax Advisory | Hybrid | Up to PHP800K
Lead High-Impact Advisory Teams Delivering Excellence for Australian Clients
Steer complex tax landscapes with precision and foresight. This is your chance to architect smarter advisory solutions for Australian businesses while mentoring a new generation of accounting leaders. From regulatory mastery to client growth, you'll transform compliance into competitive advantage-and turn advisory into art through strategy, innovation, and impeccable technical command.
Job Description
Be part of our client's team as a
Director of Business & Tax Advisory, leading end-to-end advisory operations for Australian clients. Manage diverse portfolios, oversee complex tax and accounting engagements, and drive business growth across service lines. Mentor future leaders, ensure compliance with Australian standards, and deliver strategic insights that strengthen client success and organizational excellence.
Job Overview
Employment type: Full-time
Shift: Day Shift, Weekends Off
Salary: Up to PHP800K
Work setup: Hybrid, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Hybrid work arrangement
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Day shift schedule
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek
CA, CPA, or equivalent professional qualification.
15+ years in public practice or corporate advisory, including Australian clients.
In-depth expertise in Australian taxation, accounting, and compliance frameworks.
Proven leadership in managing multiple complex engagements.
Strong commercial acumen and client relationship skills.
Excellent communication, negotiation, and presentation abilities.
Tech-savvy with advanced proficiency in modern accounting systems.
Your Daily Tasks
Lead advisory and tax projects across diverse industries for Australian clients.
Oversee practice operations, ensuring compliance with AASB, IFRS, and ATO requirements.
Drive client growth and retention through strong relationship management.
Mentor managers and senior advisors to elevate technical and leadership capabilities.
Manage service line portfolios, budgets, and business development initiatives.
Translate complex financial data into actionable insights and strategic recommendations.
Collaborate with cross-functional leaders to improve processes and innovation.
Why We Stand Out Among the Rest!
Join Emapta, recognized as
one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
#EmaptaEra
Nov
10
November 10, 2025 | Construction Jobs | Comments Off on Director | AU Business & Tax Advisory | Hybrid | Up to PHP800K
Lead High-Impact Advisory Teams Delivering Excellence for Australian Clients
Steer complex tax landscapes with precision and foresight. This is your chance to architect smarter advisory solutions for Australian businesses while mentoring a new generation of accounting leaders. From regulatory mastery to client growth, you'll transform compliance into competitive advantage-and turn advisory into art through strategy, innovation, and impeccable technical command.
Job Description
Be part of our client's team as a
Director of Business & Tax Advisory, leading end-to-end advisory operations for Australian clients. Manage diverse portfolios, oversee complex tax and accounting engagements, and drive business growth across service lines. Mentor future leaders, ensure compliance with Australian standards, and deliver strategic insights that strengthen client success and organizational excellence.
Job Overview
Employment type: Full-time
Shift: Day Shift, Weekends Off
Salary: Up to PHP800K
Work setup: Hybrid, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Hybrid work arrangement
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Day shift schedule
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek
CA, CPA, or equivalent professional qualification.
15+ years in public practice or corporate advisory, including Australian clients.
In-depth expertise in Australian taxation, accounting, and compliance frameworks.
Proven leadership in managing multiple complex engagements.
Strong commercial acumen and client relationship skills.
Excellent communication, negotiation, and presentation abilities.
Tech-savvy with advanced proficiency in modern accounting systems.
Your Daily Tasks
Lead advisory and tax projects across diverse industries for Australian clients.
Oversee practice operations, ensuring compliance with AASB, IFRS, and ATO requirements.
Drive client growth and retention through strong relationship management.
Mentor managers and senior advisors to elevate technical and leadership capabilities.
Manage service line portfolios, budgets, and business development initiatives.
Translate complex financial data into actionable insights and strategic recommendations.
Collaborate with cross-functional leaders to improve processes and innovation.
Why We Stand Out Among the Rest!
Join Emapta, recognized as
one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
#EmaptaEra
Nov
10
November 10, 2025 | Construction Jobs | Comments Off on Director | AU Business & Tax Advisory | Hybrid | Up to PHP800K
Lead High-Impact Advisory Teams Delivering Excellence for Australian Clients
Steer complex tax landscapes with precision and foresight. This is your chance to architect smarter advisory solutions for Australian businesses while mentoring a new generation of accounting leaders. From regulatory mastery to client growth, you'll transform compliance into competitive advantage-and turn advisory into art through strategy, innovation, and impeccable technical command.
Job Description
Be part of our client's team as a
Director of Business & Tax Advisory, leading end-to-end advisory operations for Australian clients. Manage diverse portfolios, oversee complex tax and accounting engagements, and drive business growth across service lines. Mentor future leaders, ensure compliance with Australian standards, and deliver strategic insights that strengthen client success and organizational excellence.
Job Overview
Employment type: Full-time
Shift: Day Shift, Weekends Off
Salary: Up to PHP800K
Work setup: Hybrid, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Hybrid work arrangement
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Day shift schedule
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek
CA, CPA, or equivalent professional qualification.
15+ years in public practice or corporate advisory, including Australian clients.
In-depth expertise in Australian taxation, accounting, and compliance frameworks.
Proven leadership in managing multiple complex engagements.
Strong commercial acumen and client relationship skills.
Excellent communication, negotiation, and presentation abilities.
Tech-savvy with advanced proficiency in modern accounting systems.
Your Daily Tasks
Lead advisory and tax projects across diverse industries for Australian clients.
Oversee practice operations, ensuring compliance with AASB, IFRS, and ATO requirements.
Drive client growth and retention through strong relationship management.
Mentor managers and senior advisors to elevate technical and leadership capabilities.
Manage service line portfolios, budgets, and business development initiatives.
Translate complex financial data into actionable insights and strategic recommendations.
Collaborate with cross-functional leaders to improve processes and innovation.
Why We Stand Out Among the Rest!
Join Emapta, recognized as
one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
#EmaptaEra
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