Client Experience Support Specialist | WFH | Day 1 HMO

November 4, 2025 | Construction Jobs  |  Comments Off on Client Experience Support Specialist | WFH | Day 1 HMO

Driving Creative Innovation in the Digital Age

Behind every great ad is an expert who makes it work.

Our client is a global leader in creative technology, helping brands deliver personalized, data-driven campaigns at scale. By combining automation, analytics, and creativity, they empower advertisers to craft more engaging and impactful digital experiences. Their solutions redefine how brands connect with audiences in today's dynamic media landscape.

Job Description

As a Client Experience Support Specialist, you'll provide operational and creative support for digital advertising campaigns, ensuring flawless execution across media platforms. From tracking performance to optimizing delivery, you'll play a vital role in helping global clients achieve measurable success.

Job Overview

Employment type: Full-time
Shift: Night Shift, Weekends Off
Work setup: Permanent WFH

Exciting Perks Await!

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • Permanent WFH arrangement
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • The Qualifications We Seek

  • 1-2 years of experience in digital advertising, ad-tech, ad-ops, media operations, or a related support role
  • Familiarity with ad serving platforms, DCO technology, or campaign execution workflows is a strong plus
  • Strong organizational and project management skills, with attention to detail and accuracy
  • Comfort working in a fast-paced environment with shifting priorities
  • Proficient in using technical platforms or software tools and willing to learn new systems
  • Strong written and verbal communication skills for effective internal coordination
  • A collaborative, problem-solving mindset with a proactive attitude
  • Passion for delivering quality work that supports excellent client outcomes-even if you're behind the scenes
  • Highly Preferred Experience:

  • Experience working with the Clinch platform or similar dynamic creative optimization (DCO) tools
  • Familiarity with creative versioning, data feeds, or performance reporting tools
  • An understanding of digital media buying or programmatic advertising environments
  • Your Daily Tasks

  • Assist Client Experience Managers in campaign setup, tracking, and optimization
  • Translate client objectives into actionable configurations in the Clinch platform
  • Monitor campaign progress and performance metrics; flag issues or opportunities to the account lead
  • Prepare and organize campaign materials such as data feeds, creative assets, reports, and documentation
  • Maintain working knowledge of the Clinch platform to provide internal guidance and troubleshoot issues
  • Collaborate with product, operations, and creative teams to support client needs and internal deliverables
  • Manage project timelines and task tracking to ensure smooth and timely campaign launches
  • Document processes, workflows, and learnings to support team knowledge and scalability
  • Prepare internal status updates, performance summaries, and training resources
  • Support continuous learning and improvement across accounts
  • Contribute to a client-centric culture focused on success and excellence
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

    Client Experience Support Specialist | WFH | Day 1 HMO

    November 4, 2025 | Construction Jobs  |  Comments Off on Client Experience Support Specialist | WFH | Day 1 HMO

    Driving Creative Innovation in the Digital Age

    Behind every great ad is an expert who makes it work.

    Our client is a global leader in creative technology, helping brands deliver personalized, data-driven campaigns at scale. By combining automation, analytics, and creativity, they empower advertisers to craft more engaging and impactful digital experiences. Their solutions redefine how brands connect with audiences in today's dynamic media landscape.

    Job Description

    As a Client Experience Support Specialist, you'll provide operational and creative support for digital advertising campaigns, ensuring flawless execution across media platforms. From tracking performance to optimizing delivery, you'll play a vital role in helping global clients achieve measurable success.

    Job Overview

    Employment type: Full-time
    Shift: Night Shift, Weekends Off
    Work setup: Permanent WFH

    Exciting Perks Await!

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • Permanent WFH arrangement
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • The Qualifications We Seek

  • 1-2 years of experience in digital advertising, ad-tech, ad-ops, media operations, or a related support role
  • Familiarity with ad serving platforms, DCO technology, or campaign execution workflows is a strong plus
  • Strong organizational and project management skills, with attention to detail and accuracy
  • Comfort working in a fast-paced environment with shifting priorities
  • Proficient in using technical platforms or software tools and willing to learn new systems
  • Strong written and verbal communication skills for effective internal coordination
  • A collaborative, problem-solving mindset with a proactive attitude
  • Passion for delivering quality work that supports excellent client outcomes-even if you're behind the scenes
  • Highly Preferred Experience:

  • Experience working with the Clinch platform or similar dynamic creative optimization (DCO) tools
  • Familiarity with creative versioning, data feeds, or performance reporting tools
  • An understanding of digital media buying or programmatic advertising environments
  • Your Daily Tasks

  • Assist Client Experience Managers in campaign setup, tracking, and optimization
  • Translate client objectives into actionable configurations in the Clinch platform
  • Monitor campaign progress and performance metrics; flag issues or opportunities to the account lead
  • Prepare and organize campaign materials such as data feeds, creative assets, reports, and documentation
  • Maintain working knowledge of the Clinch platform to provide internal guidance and troubleshoot issues
  • Collaborate with product, operations, and creative teams to support client needs and internal deliverables
  • Manage project timelines and task tracking to ensure smooth and timely campaign launches
  • Document processes, workflows, and learnings to support team knowledge and scalability
  • Prepare internal status updates, performance summaries, and training resources
  • Support continuous learning and improvement across accounts
  • Contribute to a client-centric culture focused on success and excellence
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

    Client Experience Support Specialist | WFH | Day 1 HMO

    November 4, 2025 | Construction Jobs  |  Comments Off on Client Experience Support Specialist | WFH | Day 1 HMO

    Driving Creative Innovation in the Digital Age

    Behind every great ad is an expert who makes it work.

    Our client is a global leader in creative technology, helping brands deliver personalized, data-driven campaigns at scale. By combining automation, analytics, and creativity, they empower advertisers to craft more engaging and impactful digital experiences. Their solutions redefine how brands connect with audiences in today's dynamic media landscape.

    Job Description

    As a Client Experience Support Specialist, you'll provide operational and creative support for digital advertising campaigns, ensuring flawless execution across media platforms. From tracking performance to optimizing delivery, you'll play a vital role in helping global clients achieve measurable success.

    Job Overview

    Employment type: Full-time
    Shift: Night Shift, Weekends Off
    Work setup: Permanent WFH

    Exciting Perks Await!

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • Permanent WFH arrangement
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • The Qualifications We Seek

  • 1-2 years of experience in digital advertising, ad-tech, ad-ops, media operations, or a related support role
  • Familiarity with ad serving platforms, DCO technology, or campaign execution workflows is a strong plus
  • Strong organizational and project management skills, with attention to detail and accuracy
  • Comfort working in a fast-paced environment with shifting priorities
  • Proficient in using technical platforms or software tools and willing to learn new systems
  • Strong written and verbal communication skills for effective internal coordination
  • A collaborative, problem-solving mindset with a proactive attitude
  • Passion for delivering quality work that supports excellent client outcomes-even if you're behind the scenes
  • Highly Preferred Experience:

  • Experience working with the Clinch platform or similar dynamic creative optimization (DCO) tools
  • Familiarity with creative versioning, data feeds, or performance reporting tools
  • An understanding of digital media buying or programmatic advertising environments
  • Your Daily Tasks

  • Assist Client Experience Managers in campaign setup, tracking, and optimization
  • Translate client objectives into actionable configurations in the Clinch platform
  • Monitor campaign progress and performance metrics; flag issues or opportunities to the account lead
  • Prepare and organize campaign materials such as data feeds, creative assets, reports, and documentation
  • Maintain working knowledge of the Clinch platform to provide internal guidance and troubleshoot issues
  • Collaborate with product, operations, and creative teams to support client needs and internal deliverables
  • Manage project timelines and task tracking to ensure smooth and timely campaign launches
  • Document processes, workflows, and learnings to support team knowledge and scalability
  • Prepare internal status updates, performance summaries, and training resources
  • Support continuous learning and improvement across accounts
  • Contribute to a client-centric culture focused on success and excellence
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

    Collections Team Lead (Fintech) | PHP60K + Monthly Incentives!

    November 4, 2025 | Construction Jobs  |  Comments Off on Collections Team Lead (Fintech) | PHP60K + Monthly Incentives!

    Redefining Financial Confidence, One Customer at a Time

    Guide a high-performing fintech team toward excellence. Our client, iCash, is a leading fintech company in Canada revolutionizing the lending industry with responsible, fast, and transparent financial solutions. Combining innovation with empathy, they empower customers to take control of their finances through secure, flexible, and technology-driven loan services trusted by thousands nationwide.

    Job Description

    As a Team Lead in the Collections Department, you'll motivate and guide your team toward exceeding performance targets while maintaining compliance and fostering collaboration. Your leadership will shape results, drive efficiency, and strengthen a culture of transparency and accountability.

    Job Overview

    Employment type: Full-time
    Shift: Night shift (Training is 9 AM to 5 PM EST, Monday to Friday; should be flexible with days off based on operational needs)
    Work setup: Permanent WFH

    Exciting Perks Await!

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Up to PHP20K performance-based incentives
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • The Qualifications We Seek

  • At least 5 years of experience as a Collections Team Leader
  • Proven background in a BPO environment
  • Excellent communication, coaching, and interpersonal skills
  • Strong leadership that influences and inspires
  • Comfortable analyzing performance metrics and decision-making in fast-paced settings
  • Highly organized, accountable, and solutions-oriented
  • A team player with a growth mindset and commitment to continuous improvement
  • What You'll Bring to the Team:

  • Solid communication and problem-solving skills
  • Strong organizational and time management abilities
  • Previous leadership experience (an advantage)
  • Ability to build strong working relationships across teams
  • People-first attitude with strong work ethics
  • Your Daily Tasks

  • Foster a culture of open, honest, and transparent communication
  • Set clear goals and expectations for your team
  • Motivate and drive the team toward monthly targets
  • Serve as the point of support for team challenges
  • Lead coaching sessions and conduct team meetings
  • Monitor team performance, manage underperformance, and report on KPI metrics
  • Audit customer accounts to ensure accuracy in processing and task completion
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

    Collections Team Lead (Fintech) | PHP60K + Monthly Incentives!

    November 4, 2025 | Construction Jobs  |  Comments Off on Collections Team Lead (Fintech) | PHP60K + Monthly Incentives!

    Redefining Financial Confidence, One Customer at a Time

    Guide a high-performing fintech team toward excellence. Our client, iCash, is a leading fintech company in Canada revolutionizing the lending industry with responsible, fast, and transparent financial solutions. Combining innovation with empathy, they empower customers to take control of their finances through secure, flexible, and technology-driven loan services trusted by thousands nationwide.

    Job Description

    As a Team Lead in the Collections Department, you'll motivate and guide your team toward exceeding performance targets while maintaining compliance and fostering collaboration. Your leadership will shape results, drive efficiency, and strengthen a culture of transparency and accountability.

    Job Overview

    Employment type: Full-time
    Shift: Night shift (Training is 9 AM to 5 PM EST, Monday to Friday; should be flexible with days off based on operational needs)
    Work setup: Permanent WFH

    Exciting Perks Await!

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Up to PHP20K performance-based incentives
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • The Qualifications We Seek

  • At least 5 years of experience as a Collections Team Leader
  • Proven background in a BPO environment
  • Excellent communication, coaching, and interpersonal skills
  • Strong leadership that influences and inspires
  • Comfortable analyzing performance metrics and decision-making in fast-paced settings
  • Highly organized, accountable, and solutions-oriented
  • A team player with a growth mindset and commitment to continuous improvement
  • What You'll Bring to the Team:

  • Solid communication and problem-solving skills
  • Strong organizational and time management abilities
  • Previous leadership experience (an advantage)
  • Ability to build strong working relationships across teams
  • People-first attitude with strong work ethics
  • Your Daily Tasks

  • Foster a culture of open, honest, and transparent communication
  • Set clear goals and expectations for your team
  • Motivate and drive the team toward monthly targets
  • Serve as the point of support for team challenges
  • Lead coaching sessions and conduct team meetings
  • Monitor team performance, manage underperformance, and report on KPI metrics
  • Audit customer accounts to ensure accuracy in processing and task completion
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

    Collections Team Lead (Fintech) | PHP60K + Monthly Incentives!

    November 4, 2025 | Construction Jobs  |  Comments Off on Collections Team Lead (Fintech) | PHP60K + Monthly Incentives!

    Redefining Financial Confidence, One Customer at a Time

    Guide a high-performing fintech team toward excellence. Our client, iCash, is a leading fintech company in Canada revolutionizing the lending industry with responsible, fast, and transparent financial solutions. Combining innovation with empathy, they empower customers to take control of their finances through secure, flexible, and technology-driven loan services trusted by thousands nationwide.

    Job Description

    As a Team Lead in the Collections Department, you'll motivate and guide your team toward exceeding performance targets while maintaining compliance and fostering collaboration. Your leadership will shape results, drive efficiency, and strengthen a culture of transparency and accountability.

    Job Overview

    Employment type: Full-time
    Shift: Night shift (Training is 9 AM to 5 PM EST, Monday to Friday; should be flexible with days off based on operational needs)
    Work setup: Permanent WFH

    Exciting Perks Await!

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Up to PHP20K performance-based incentives
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • The Qualifications We Seek

  • At least 5 years of experience as a Collections Team Leader
  • Proven background in a BPO environment
  • Excellent communication, coaching, and interpersonal skills
  • Strong leadership that influences and inspires
  • Comfortable analyzing performance metrics and decision-making in fast-paced settings
  • Highly organized, accountable, and solutions-oriented
  • A team player with a growth mindset and commitment to continuous improvement
  • What You'll Bring to the Team:

  • Solid communication and problem-solving skills
  • Strong organizational and time management abilities
  • Previous leadership experience (an advantage)
  • Ability to build strong working relationships across teams
  • People-first attitude with strong work ethics
  • Your Daily Tasks

  • Foster a culture of open, honest, and transparent communication
  • Set clear goals and expectations for your team
  • Motivate and drive the team toward monthly targets
  • Serve as the point of support for team challenges
  • Lead coaching sessions and conduct team meetings
  • Monitor team performance, manage underperformance, and report on KPI metrics
  • Audit customer accounts to ensure accuracy in processing and task completion
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!

    « go backkeep looking »