Dec
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People & Places Lead
December 4, 2024 | Comments Off on People & Places Lead
People & Places Lead
£34.11ph (PAYE) | £43.24ph (Umbrella)
3 months - option to extend
Sutton, Greater London
Manage a high quality service to customers and colleague through delivering:
Customer Experience Services
Allocation Services
Customer Resolution (Complaints)
Resident Engagement
A successful candidate must support and lead the customer access to services through various forms/tools.
Line managing, coaching team leads for their development and progression.
Leading on maintaining the Customer Excellence accreditation.
Manage supplier/main contractor contracts to ensure value for money and demonstrate excellent partnering and relationship management skills.