Planning Support Assistant | WFH | Day Shift | Weekends Off

November 25, 2025 | Comments Off on Planning Support Assistant | WFH | Day Shift | Weekends Off

Be the Key to Smooth Global Investment Operations

Our client is an independently owned and highly respected financial services provider with decades of expertise. They deliver comprehensive solutions across financial markets, taxation, superannuation, real estate, and lending. Renowned for their client-focused approach, innovative strategies, and exceptional service, they empower clients to achieve financial goals. With a collaborative team of experts, a wealth of industry knowledge, and a commitment to excellence, our client offers an inspiring environment for professionals seeking a global career in investment management.

What You'll Be Doing

Be part of our client's team as a Planning Support Assistant, where you will streamline the preparation and management of legal documents, follow up with clients for information, organize electronic matter folders, manage emails, and provide crucial administrative support that ensures accuracy, efficiency, and smooth legal operations.

Career Snapshot

Employment Type: Full-Time
Shift: Day Shift, Weekends Off
Work Setup: Work from Home

Why You'll Love Working Here

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
  • Your Skills and Experience

  • Minimum of 3 years' experience in administrative or office support roles; experience in legal, accounting, or professional services highly regarded
  • High accuracy and attention to detail, particularly with names, dates, and legal capacities
  • Strong Microsoft Office skills (Word, Outlook, Excel) and confidence using document or matter management systems
  • Comfortable learning new software, including legal practice management systems, ASIC portals, and e-signing tools
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple matters and deadlines
  • Personal Attributes:

  • Reliable and proactive with strong ownership of tasks
  • Professional, courteous, and client-focused in all communications
  • Able to follow instructions carefully and work within established procedures
  • Maintains strict confidentiality and exercises sound judgment
  • Willing to learn and develop an understanding of legal processes and documentation
  • Your Daily Impact

    Legal Document Preparation & Applications

  • Complete standard legal templates, forms, and applications (e.g., company/trust documents, ASIC forms, engagement documents, agreements)
  • Enter client and matter details accurately into legal precedents, portals, and document systems
  • Check documents for completeness (names, dates, addresses, capacities, signatures) before sending for review
  • Prepare signing packs, including covering emails/letters and instructions, for physical or electronic signature
  • Client Information & Document Follow-Up

  • Email clients to request required information, IDs, and supporting documents
  • Maintain a checklist of outstanding items for each matter and follow up as needed
  • Record all follow-ups and responses in the matter file or practice management system
  • Escalate delays or missing information that may impact deadlines or lodgments
  • Matter Folder & Document Management

  • Create new matter folders using firm naming conventions
  • Save and file documents promptly into the correct matter folder (PDFs, Word, emails, signed copies, searches)
  • Ensure correct version control of documents (draft, final, fully executed)
  • Scan, convert, and label documents for electronic storage
  • Maintain document precedents libraries as directed
  • Email & Inbox Management

  • Monitor shared inboxes (e.g. "legal@…", "docs@…", "setups@…") and allocate emails to the relevant lawyer/team member.
  • Send basic responses to clients using approved templates (e.g., acknowledge receipt, request information, confirm lodgment)
  • Flag urgent or time-sensitive emails (e.g., settlement dates, ASIC deadlines, signature requests)
  • File and categorize emails into the appropriate matter folder or system
  • Compliance & Confidentiality Support

  • Handle client information and documents in line with confidentiality and privacy requirements
  • Follow internal procedures regarding conflict checks, ID requirements, engagement processes, and file closures
  • Generate simple reports or checklists (e.g., matters awaiting signature, pending lodgments)
  • Support the broader team with general administrative tasks as required
  • Welcome to Emapta Philippines!

    Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a solid foundation and professionals passionate about making an impact. We empower your success with opportunities for both personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!