PPM Administrator

October 18, 2023 | Comments Off on PPM Administrator

Monday - Friday
Permanent Position
Office based
£25,000 per annum
Must have previous experience within Repairs/Social Housing

The post holder will assume responsibility for completing all jobs assigned to them by the company. Work tasks can include but not limited to, scheduling PPM servicing works for engineers, create unsatisfactory and satisfactory certification for Emergency Lighting & P.A.T Testing, quotations for EML remedial works, booking appointments with residents/site staff to gain access to properties, uploading Asbestos reports onto works orders, day-to-day generic updating of spreadsheets and client portals.

The company will expect all jobs to be completed to a high standard.

Responsibilities and Duties

  • Ensure the PPM servicing engineers have works scheduled in advance on a daily basis
  • Daily uploading of Asbestos Reports onto works orders on our scheduling system.
  • Basic understanding and interpretation of engineers technical notes, and being able to transfer these notes from the system onto certification.
  • Book appointments with scheme staff and tenants so access is gained for works to be completed.
  • Updating spreadsheets.
  • Preparing unsatisfactory and satisfactory certification based on engineers notes, with certs to be sent to client's
  • Quotations to be prepared for remedial works based on engineers servicing notes
  • To deliver excellent customer service
  • To undertake any training provided by the company
  • To fully participate with performance improvement programmes, including appraisals
  • To liaise with office staff and supervisors to assist in the resolving of queries
  • To support any business change for the benefit of the company
  • Adhere to any KPI's set by the company
  • Any ad-hoc duties as reasonably instructed by your line manager or directors
  • Required Skills

    • Knowledge of Word/Excel/Microsoft Office
    • Be able to lone work and within a team
    • Good telephone manner
    • Administrative skills
    • Positive attitude and time keeping

    Key Performance Indicators

    • Programme vs Actual
    • Overall Compliance
    • Attendance/Sickness Record
    • No Access Rate
    • Asbestos Report Uploading

    Benefits

    • Bonus Scheme
    • Level of Health Care