Apr
29
Regional Account Manager
April 29, 2021 | Comments Off on Regional Account Manager
Working within a field based role you will be responsible for achieving targets, developing new business whilst maximising existing customer accounts. We are looking for a results- driven Regional Account Manager to actively seek out and engage customer prospects. Working within a thriving competitive market, delivering great customer conversations to grow profitability, deliver on our objectives and be successful. You will be accountable for maintaining, creating and managing commercial growth within your local region to maximise all opportunities by building excellent relationships. You would be someone with good communication skills and the ability to converse with people at all Levels. A knowledge of hire industry would be an advantage but is not essential. However, we are looking for someone who is a team player and willing to make quality outbound calls and face to face meeting prospecting new clients in a fast paced and friendly environment. What you will do on a daily basis:- ·Identifies, researches, and contacts prospective customers and builds customer relationships to generate future sales and repeat business. ·Formulate sales calls plans, make customer appointments, gather information and progress through the sales process. ·Informs and demonstrates thorough knowledge of our product specifications and services. ·Recognise customer needs and suggest products to solve problems and create benefits for the customer. ·Takes ownership of customer issues and takes immediate action to provide a quality service. ·Makes good commercial judgements and takes quick decisions in line with company guidelines. ·Develop the territory to its full potential and work in a co-ordinated approach with branch/sales employees and management. ·Develop and present presentations to potential and existing customers. ·Achieve agreed targets for customer visits. ·Update customer records and issue quotes through CRM system ·Deliver outstanding customer service by offering one point of contact ·Lead by example and create a culture which reflects our Company values. ·Work in a safe and sensible manner within the boundaries of the Company Health and Safety Policy and any additional site restrictions. Skills that are required for the role:- ·Previous experience in a similar role would be advantageous. ·Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter. ·Experience in outbound calling/customer visits. Including formulating sales calls plans, gathering information and progress through the sales process. ·Proven track record of delivering exceptional sales results and increase in growth in customer accounts. ·Excellent negotiation and customer relation skills, comfortable dealing with a wide range of customers and people. ·Embraces change and is open to the ideas and opinions of others. ·Affiliation to trade associations to enhance networking and aid marketing knowledge would be desirable. ·Strong IT skills and be familiar with SalesForce or similar CRM tools. ·Excellent communication skills, both verbal and written. ·Experience of the construction and/or rental industries would be beneficial but not essential. ·Flexible and must be prepared to travel extensively within the territory. ·Full clean driving licence. Why choose this Job? Competitive salary Company commission scheme 31 days holidays, including bank holidays which will increase with service up to 34 days. Training and career progression plans Opportunity to buy and sell up to 4 days holiday Friendly and supportive environment with a family like atmosphere Paid opportunities to volunteer A range of company benefits including Perkbox membership with access to free perks and discounts from big brands! Free life assurance cover for 3x annual basic salary Free company medical health plan with Medicash offered to all employees from day one! Long Service Awards