Oct
1
Regional Account Manager
October 1, 2021 | Comments Off on Regional Account Manager
Mobile Mini are the world leading provider for portable storage solutions and supply to industries, including construction companies, retailers, manufacturers, and distributors. We are actively seeking an Regional Account Manager to join our North East branch! About You We are looking for an individual who has good communication and can be hands on with problem solving. We take pride in working together as a team, which enables us to ensure that our container fleet is maintained to the best quality for our values customer. You will have experience of the hire industry; however, this is not essential! We will provide training. You will be confident to thrive in a competitive market, delivering great customer service to grow profitability, and able to converse with people at all levels, working in a fast paced environment. Previous experience in a similar role would be advantageous. Passionate about consistently exceeding the expectations of our customers Experience in outbound calling/customer visits. Including formulating sales calls plans, gathering information and progress through the sales process. Proven track record of delivering exceptional sales results and increase in growth in customer accounts. Excellent negotiation and customer relation skills, comfortable dealing with a wide range of customers and people. Embraces change and is open to the ideas and opinions of others. Affiliation to trade associations to enhance networking and aid marketing knowledge would be desirable. Strong IT skills and be familiar with SalesForce or similar CRM tools. Excellent communication skills, both verbal and written. Experience of the construction and/or rental industries would be beneficial but not essential. Flexible and must be prepared to travel extensively within the territory. Full clean driving licence. About the Role As a Regional Account Manager, you will have a direct reporting to our Branch Manager. Working within a field-based role, you will be responsible for achieving targets, developing new business whilst maximising existing customer accounts. You will have a hands-on approach with good communication and problem solving skills, you will also have high attention to detail and strong administration skills. Identifies, research, and contacts prospective customers and builds customer relationships to generate future sales and repeat business Formulate sales calls plans, make customer appointments, gather information and progress through the sales process Informs and demonstrates thorough knowledge of our product specifications and services Recognise customer needs and suggest products to solve problems and create benefits for the customer Takes ownership of customer issues and takes immediate action to provide a quality service. Makes good commercial judgements and takes quick decisions in line with company guidelines. Develop the territory to its full potential and work in a co-ordinated approach with branch/sales employees and management. Develop and present presentations to potential and existing customers. Achieve agreed targets for customer visits. Update customer records and issue quotes through CRM system Deliver outstanding customer service by offering one point of contact Lead by example and create a culture which reflects our Company values. Work in a safe and sensible manner within the boundaries of the Company Health and Safety Policy and any additional site restrictions. The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business. About Mobile Mini and Our Benefits Mobile Mini UK, part of WilScott Mobile Mini Holdings Corp, is the world’s leading provider in portable storage solutions, with a strong presence in the UK since the 1970’s. We have a national UK network of 16 site locations nationwide, with over 40,000 units on offer, and supplying over 17,000 customers. We are an equal opportunities employer. At Mobile Mini, we are committed to creating an inclusive culture which encourages, supports and celebrates the diverse voices and opinions of our employees in line with our Number 1 Golden Rule 'People are our Most Valuable Asset'. We encourage our employees to drive their development with us, by recognising talent and implementing development plans. Alongside this, we also offer: Competitive salary Car Allowance Commission Scheme 31 days holidays, including bank holidays which will increase with service up to 34 days. Training and career progression plans Opportunity to buy and sell up to 4 days holiday Friendly and supportive environment with a family like atmosphere Paid opportunities to volunteer Arrange of company benefits including Perkbox membership with access to free perks and discounts from big brands! Free life assurance cover for 3x annual basic salary Company pension contribution plan Company medical health plan with Medicash offered to all employees from day one! Long Service Awards