Oct
7
Repairs Scheduler
October 7, 2025 | Comments Off on Repairs Scheduler
Job Title: Scheduler
Salary: £28,500 per annum
Contract: Full-time, Permanent
Location: Waterloo, London
Sector: Social Housing
About the Role
Our client is committed to supporting individuals across South London who need a home. They help tackle the shortage of good quality, affordable housing by providing homes to those most in need.
The Scheduler plays a vital role in supporting the Repairs and Trades team by ensuring the effective daily operation of the scheduling system.
Key Responsibilities
- Operate the scheduling system to ensure appropriate technical resources are allocated to jobs
- Provide support and best practice guidance on the scheduling system to maintain high utilisation
- Allocate resources for void property repairs in line with performance KPIs
About You
- Educated to GCSE level or equivalent
- A natural understanding of what excellent customer care looks like and a commitment to delivering it
- Experience in deadline-driven environments
- Ability to problem-solve using common sense and resourcefulness
- Knowledge or experience in housing, repairs, or a related field
- Experience delivering front-line services and handling challenging customer interactions
- Strong verbal, listening, and written communication skills
- Competent in handling telephone and email communication, especially in difficult situations
- Proficient IT and data entry skills
- Good literacy and numeracy
Benefits
- £28,500 annual salary
- 29 days annual leave
- 4%-6% pension contribution
- Additional employee benefits package
Ready to make a difference in social housing?
If you're motivated by customer service and want to help ensure the smooth delivery of vital repairs services, we'd love to hear from you.