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Repairs Scheduler

September 20, 2022 | Comments Off on Repairs Scheduler

Support your community, develop your career, and join the Kier Housing Maintenance team today as a Repairs Scheduler.

Repairs Scheduler / Planner / Coordinator

Location: Office based - Langston Road, Loughton

Business Area: Kier Places - Housing Maintenance

Contract: Permanent, full time - Monday to Friday, flexible hours considered between 35 and 40 hours per week

Kier Places are recruiting now for a Repairs Scheduler to join our Housing Maintenance team in Loughton on our social housing and housing association contracts, providing repairs & maintenance services across London & the nation, where your role will be key to supporting the delivery of a planned maintenance & repair solution for our prestigious clients. You will be providing administrative support to your colleagues on the contract, the tradesman & operatives, the client, and the residents of the houses managed by the association.

Key Responsibilities

As a Repairs Scheduler with Kier Housing Maintenance, the main aim of your role is scheduling of works & appointments, and to deal with enquiries & calls from clients, customers & suppliers. Scheduling & Administration will revolve around maintenance works for breakdowns, servicing appointments, annual inspection programmes, managing safety record documents, and managing Work In Progress.

You'll oversee & schedule a team of operatives plus specialist subcontractors; liaise with clients for access arrangements; maintain effective work systems & documentation compliance; work to service level agreements for all enquiries, whilst working to established processes & procedures; and manage the Repairs Management systems.

Just as importantly, we will also look to you to provide support to the management team; general contract administration support including reports, spreadsheets & memos; arranging internal meetings and taking of minutes; process office supply orders and maintain stock & equipment requirements; and manage and distribute mail & maintain filing systems.

What do we need from you?

The opportunity is yours for the taking to become a Repairs Scheduler with Kier - you should have experience in a similar scheduler, coordinating or planner role in order to manage and plan our engineers, labour operatives, and specialist subcontractors; you should be a proactive, resourceful, confident & driven person, continuously looking to improve; have some knowledge of & experience in similar industries to housing maintenance, construction, or property services; and have an office administration background.

You will need to be competent & confident in using the Microsoft Office suite & other general software packages, and it would be beneficial if you've had experience using CAFM / IWMS / workplace / work order management systems such as our in-house system Concept Evolution / FSI Go.

Who are we?

Kier Housing Maintenance (HM) have long standing partnership agreements with housing associations, local authorities and private landlords to conduct responsive repairs and planned maintenance across various sites. Our commitment to our clients has resulted in us being shortlisted for Contractor of the Year at the UK Housing Awards 2020.

At Kier, we're proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs.

You can expect a competitive salary and an outstanding package that includes a matched pension scheme up to 7.5%, 26 days' annual leave plus bank holidays together with two employee Share Scheme options (Sharesave and Share Incentive Plan).

Some of our other benefits include:

  • New and enhanced family friendly policies with 8 weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, and important guidance on the menopause and the support we can offer

  • Kier's Green Car Scheme

  • 24/7 virtual GP service for you and your family, as well as 4x Life Assurance as standard, with the option for Partner Life Assurance cover

  • A huge range of deals and discounts at many of your favourite brands

Find out more here about the great rewards and benefits we offer our employees.

Room to grow. Space to succeed. Join us today as a Repairs Scheduler.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.

Kier is committed to creating supportive and inclusive opportunities for all our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. Take a look here to learn more about our commitments to diversity and inclusion. If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these by emailing InclusiveRecruitment@kier.co.uk.

Closing Date: 15th October 2022

Please note, interviews may take place before the closing date, and we reserve the right to close applications early.

Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. The recruitment team will engage with agencies who have signed up to our PSL should we require assistance. For further information, visit our careers help page.

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