Jul

1

Resident Liaison Administrator

July 1, 2022 | Comments Off on Resident Liaison Administrator

Resident Liaison Administrator

Location: Desborough House, Fulham

Business Area: Housing Maintenance - London Borough of Hammersmith & Fulham contract

Contract: Permanent, full time - flexible hours considered between 35 and 40 hours per week

Salary: £23,000 to £25,000 depending on experience (pro-rata depending on hours)

Kier Places are recruiting now for a Resident Liaison Administrator to join our housing maintenance team in Fulham on our London Borough of Hammersmith & Fulham contract, where your role will be key to supporting the delivery of a planned maintenance & repair solution for our prestigious client. You will be providing administrative support to your colleagues on the contract, the tradesman & operatives working on site, the client, and the residents of the houses managed by the council.

Key Responsibilities

As a Resident Liaison Administrator, we'll look to you to assist with resident letters mail merges; updating job statuses & notes on the system and trackers; arranging appointments for surveys & works; and any other relevant duties relating to the contract & works taking place. You'll also work with various contract, client & contract stakeholders to ensure accurate and consistent ways of working, including ensuring paperwork, certification & evidence is received and sent, and provide weekly progress updates.

What do we need from you?

The ideal Resident Liaison Administrator will be competent in using the Microsoft Office suite - it would be highly advantageous if you've had experience using workplace/work order management system such as our in-house system Concept Evo/FSI Go. You should also have some knowledge of & experience in similar industries to property/housing maintenance, construction, or property services; and have an office administration background.

Due to our Social Value commitment to the London Borough of Hammersmith & Fulham, we will ideally be looking for resident of LBHF, and may not be able to consider those who live outside of the postcodes.

Who are we?

Kier Housing Maintenance (HM) have long standing partnership agreements with housing associations, local authorities and private landlords to conduct responsive repairs and planned maintenance across various sites. Our commitment to our clients has resulted in us being shortlisted for Contractor of the Year at the UK Housing Awards 2020.

At Kier, we're proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs.

You can expect a competitive salary and an outstanding package that includes a matched pension scheme up to 7.5%, 26 days' annual leave plus bank holidays together with two employee Share Scheme options (Sharesave and Share Incentive Plan).

Some of our other benefits include:

  • New and enhanced family friendly policies with 8 weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, and important guidance on the menopause and the support we can offer

  • Kier's Green Car Scheme

  • 24/7 virtual GP service for you and your family, as well as 4x Life Assurance as standard, with the option for Partner Life Assurance cover

  • A huge range of deals and discounts at many your favourite brands

Find out more here about the great rewards and benefits we offer our employees.

Room to grow. Space to succeed. Join us today as a Resident Liaison Administrator.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.

Kier is committed to creating supportive and inclusive opportunities for all our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. Take a look here to learn more about our commitments to diversity and inclusion. If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these by emailing InclusiveRecruitment@kier.co.uk.

Closing Date: 31st July 2022

Please note, interviews may take place before the closing date, and we reserve the right to close applications early.

Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. The recruitment team will engage with agencies who have signed up to our PSL should we require assistance. For further information, visit our careers help page.

«
»