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Resident Liaison Officer

July 12, 2023 | Comments Off on Resident Liaison Officer

We're looking for a Resident Liaison Officer to join our Build team based in the South London. Within this role, you can enjoy a competitive annual holiday entitlement with opportunities to buy/sell leave, a fantastic, matched pension scheme, a huge range of deals and discounts at many of your favourite brands and even more.



Location: Wallington, Sutton

Contract: Full Time, Permanent





Responsibilities:

As a Resident Liaison Officer, you'll be working within the Build team, supporting the site based construction team and stakeholders.





Your day to day will include but is not limited to:

· Recording and managing the complaints, queries & compliments that come through on a regular basis from residents and councillors alike

· Liaising with the local resident liaison group, neighbour's, councillors, planning officers and statutory authorities to ensure communication is consistent and aligns with the Kier construction logistics plan.

· Take ownership and undertake strategic review and manage / build on the systems, communication methods and procedures already in place as well as attending supporting and representing Kier at regular and ad hoc meetings



Who are we looking for?

This role of Resident Liaison Officer is great for you if you have:



· Experience within a similar position

· Good communication and team skills

· The ability to build good stakeholder relationships



We're all about finding potential here at Kier, and transferable skills are always welcome! So even if you don't tick every box, please apply and we can have a chat. We want to hear from candidates from all backgrounds and experiences, and we especially encourage those from underrepresented communities to get in touch with us.

If you require any reasonable adjustments during any part of the application process, please get in touch at to discuss and arrange these.



Benefits at Kier

We're proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs. Some of our favourites include:

  • New and enhanced family friendly policies, including eight weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, menopause guidance and more
  • Up to 26 days' annual leave + bank holidays (with the opportunity to buy or sell holiday)
  • Two employee Share Scheme options (Sharesave and Share Incentive Plan)
  • A free healthcare app giving you access to clinicians and experts on fertility, pregnancy and baby, menopause and men's health
  • An additional two days' leave to take part in volunteering activities of your choice
    • And so much more! You can read the full details of all of our benefits on our website:



    Who is Kier?

    We're made up of six business units, Group Functions, Construction, Highways, Infrastructure, Utilities and Property, and as a group, our purpose is to sustainably deliver construction and infrastructure services which are vital to the UK. Take a look at our sustainability objectives:

    At the core of all our projects is technical excellence, utilising the latest building methods and innovations to ensure we offer the best value to our clients as sustainably as possible.

    Our projects are those that support the local communities we work in, helping them thrive and progress. We are collaborative, trusted and focussed in all that we do, and our people are essential in helping us achieve our goals.



    Diversity and inclusion

    Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion (D&I) initiatives, and our people have made a huge impact on how we work, by using their experiences to shape our policies and initiatives.

    You can see more about our D&I action plan here:



    Closing date: 9 August 2023

    Please note, interviews may take place before the closing date, and we reserve the right to close applications early.



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