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Resident Liaison Officer
July 9, 2021 | Comments Off on Resident Liaison Officer
We are currently looking for a resident liaison officer to join our team in West Bromwich, the ideal candidate will be experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects.
The ideal candidate will be Confident, outgoing, and persuasive in a professional manner to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised.
You will be responsible for collation of resident information packs and administration of customer records, KPI's etc.
Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events.
To apply for this position call steve @ Daniel owen on 01922 668 140 or email your CV