Aug
13
Resident Liaison Officer
August 13, 2025 | Comments Off on Resident Liaison Officer
Job Title- Resident Liaison Officer
Location- Hull
Contract Length- 4 weeks
Pay rate- £16.00-£17.00 p/h
Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?
Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?
We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident liaison officer to service retrofit works across the Hull area.
As a resident liaison officer, you will;
- Be the first point of contact for residents during scheduled works
- Make sure that residents are informed and happy with all updates
- Respond to complaints and issues that arise
- Keep detailed reports of resident feedback
- Attend site visits with the site manager and conduct progress surveys when required
As a resident liaison officer, is it required that you;
- Have excellent face to face and telephone communication skills
- Have experience within social housing, and ideally construction/repairs teams
- Have a full clean driving licence
- Have a clean criminal record for enhanced DBS checks
If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you