Resolution Officer

January 7, 2026 | Comments Off on Resolution Officer

Resolution Officer
Hybrid Working
Temp contract till April
£18.00per hour
Office in East London

Details on the role:

  • Temporary assignment until 1st April 2026
  • Hybrid working ( 1 day per week in the office)
  • 35 hours per week ( 0800-1600 or 0900-1700)
  • £18.00 per hour

Main Accountability's:
Manage complaints in line with agreed policies and procedures. Provide excellent customer service, keeping customers informed with high-quality verbal and written communication. Work collaboratively with other colleagues at all levels, to achieve the right outcome.

Required Experience:
Social Housing
Complaints
Planning/Scheduling
Customer Service