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Resource Controller / Scheduler
October 1, 2021 | Comments Off on Resource Controller / Scheduler
Resource Controller / Scheduler
Location: Loughton office
Business Area: Kier Places - Housing Maintenance - L&Q Housing Partnership
Contract: Full time - Fixed Term Contract until September 2022
Make a difference with the Housing Maintenance Experts.
Kier Housing Maintenance (HM) have long standing partnership agreements with housing associations, local authorities and private landlords to conduct responsive repairs and planned maintenance across various sites. Our commitment to our clients has resulted in us being shortlisted for Contractor of the Year at the UK Housing Awards 2020.
Kier Places are recruiting now for a Scheduler / Resource Controller based from our Housing Maintenance office in Loughton to assist with the delivery of day-to-day repairs & maintenance for our prestigious client, on our L&Q Housing.
Key Responsibilities
As a Scheduler / Resource Controller, you'll play a key role in a customer centric service delivery - providing a first point of contact for our client, key stakeholders and the operational team. Your day to day activities will include taking repair and maintenance requests, checking availability of resources, and scheduling for the necessary work to be undertaken.
What do we need from you?
The ideal Scheduler / Resource Controller will have outstanding customer service skills and meticulous attention to detail, with the ability to prioritise work, and meet deadlines in a fast-moving environment.
Previous experience within the repairs & maintenance sector is highly desirable, as well as experience in a scheduling capacity, and knowledge of Opti Time, CRMs, and job booking systems, but training can be provided.
What will you receive?
You can expect a competitive salary and an outstanding package that includes a matched pension scheme up to 7.5%, 26 days' annual leave + bank holidays (with the opportunity to buy or sell holiday) together with two employee Share Scheme options (Sharesave and Share Incentive Plan). To find out more about the rewards and benefits at Kier, click here.
Flexible/Agile Working
At Kier we believe that - wherever we can, whether office or site-based - we should embrace an agile/flexible approach to working. We are proud to offer our employees the opportunity, where we can, to do this. Please don't hesitate to ask during the recruitment process around agile working and flexibility - We'll do our best to support you.
Pre-employment checks
It's worth remembering that if you are successful, we'll undertake the relevant / standard pre-employment checks after you have been offered a job. This includes taking up your references, verifying your right to work in the UK, verifying your driving licence (if applicable) and a health assessment.
Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case by case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.
Make the journey. Leave a legacy. Join us today as a Resource Controller.
Being part of Kier means living our values of being Collaborative, Trusted and Focused. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is committed to creating supportive and inclusive opportunities for all of our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. If you'd like to learn more about our commitments to diversity and inclusion at Kier, you can contact the team by emailing InclusiveRecruitment@kier.co.uk.
If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these.
Closing Date: 1st November 2021
Please note, interviews may take place before the closing date, and we reserve the right to close applications early.
Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. We are unable to accept unsolicited CVs and communications from external recruiters. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all CV's are uploaded onto our portal to be considered. For further information, visit our Careers Help Page.