Jul
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Retail Store Manager
July 30, 2024 | Comments Off on Retail Store Manager
Title: Retail Store Manager
Location: Ashbourne
Salary: DOE
Nationwide Chain Store
Key Responsibilities:
- Provide Training and development to all members of your team within the stores
- Actively manage employee performance and probation reviews through the relevant procedures
- Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of each store team
- Lead by example and be a role model, always display exemplary leadership behaviour
- Deliver an exceptional customer focused store experience by leading the team to a customer focused approach
- Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand
- Organise workflow, ensuring the team understand their roster, duties and delegated tasks
- Visually ensuring the store always looks great having a keen eye for detail for merchandising and standards
- Monitoring employee productivity and providing constructive feedback and coaching
- Flexibility, willing to take on additional tasks and assist in the execution of new projects
- Maintain a professional positive 'can do' attitude at all times
- Overall responsibility for each store performance, ensure sales targets are met and all KPIs are meeting expectations
- Ability to learn a variety of job descriptions
- Professionally deal with any complaints/requests from customers to maintain the Company's reputation
- Oversee in store promotional/seasonal displays
- Maintain strict levels of confidentiality with regards the business and its employees
- Follow and implement all Company Policies and Procedures to help drive the business
- Follow and carryout Store Cash Management and back office processes
- Ensure store Security and Health & Safety procedures are followed and implemented at all times
- Any other duties that may be assigned to you by your Manager
Experience & Qualifications:
- At least 1 years retail management experience in a fast-paced environment
- Big Box retail experience preferred
- Experience of managing a large team
- Excellent people skills
- Excellent store standards
- Can foster excellent working relationships with many different people across different functions and locations
- Ability to work on own initiative and as part of a team
- Strong Leadership skills
- Evidence of building and nurturing a team
- Amazing attention to detail and a keen eye for merchandising
GW