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Sales Office Administrator
May 5, 2023 | Comments Off on Sales Office Administrator
£25,000 - £28,000 + Benefits
A highly capable, proactive and organised Office Sales Administrator with excellent attention to detail and a professional yet warm approach is required to carry out a broad range of general office, secretarial and administrative duties for a highly regarded and well-established growing organisation.
With over 40 years experience as a leading jewellery manufacturer, wholesaler, importer and exporter in the heart of Hatton Garden, London, UK our client prides themselves on keeping their high-quality jewellery up to date with the latest fashion trends, whilst maintaining their traditional 'English' collections.
To provide a firm administrative footing for further growth, an experienced, highly organised individual is required to join the team with immediate effect.
The ideal candidate will have previous experience in a similar office-based admin role within a small, growing organisation with the ability to work across a range of projects adapting quickly as needed.
Key Responsibilities
- Managing the reception area/showroom daily, including greeting customers and guests, ensuring that they all feel welcomed.
- Making sure that everyone is signposted to the right location of the premises and provide guidance when needed.
- Answering and dealing with a significant number of incoming calls, screening and taking messages. And providing assistance in addressing any issues that may arise.
- Administration of incoming/outgoing mail.
- Proactively communicating with customers and suppliers via email or telephone to address any queries/issues in a timely and satisfactory manner.
- Liaising with manufacturers for stock orders and ensure each order is confirmed and delivered on a timely manner.
- Be in constant communication with suppliers, to be on to top of orders and to make sure to follow up to prevent any delays and to solve any issues. - Assess product quality, monitoring delivery times and negotiating prices)
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
- Knowledge of computer programs used in daily office administration functions such as word processors, spreadsheets and specialised office management tools, and a willingness to learn new software
- Recording and handling confidential information.
- Preparing letters, minutes, reports
- Completing timesheets using Excel
- General office duties- (i.e, filing, Photocopying/scanning)
- Managing inventory of office supplies, including stationary.
- Performing other relevant duties when needed.
Skills & Experience
- Previous experience in in a related role such as Office Assistant, Receptionist, or other relevant position.
- promoting and selling the company's products and services using excellent sales skills and customer service and developing return customer relationships
- Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, adobe and Outlook).
- Communication and general administration skills with exemplary attention to detail
- A naturally warm and professional approach with visitors and callers
- Flexible, dynamic approach to work and workload prioritisation in a fast-moving office environment.
- Self-motivated with the ability to work in a team or individually.
- Excellent problem -solving skills, the ability to research and an aptitude for helping people.
This is an exciting opportunity for a proactive Office Sales Administrator looking for a rewarding new challenge as part of an established and welcoming team. A competitive, negotiable salary (based on experience) and benefits package is on offer. Apply now!