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Senior Customer Care Coordinator – Wimbledon, London

September 18, 2023 | Comments Off on Senior Customer Care Coordinator – Wimbledon, London

Senior Customer Care Coordinator job in Wimbledon, London

Senior Customer Care Coordinator job working for an independent property developer in South West London. Our client is looking to speak to candidates who have extensive experience in Customer Care and property. They are looking to pay up to £40,000 DOE + 33 days holiday.

Our client is a niche developer that are renowned for their experience with heritage projects and have won many awards for their work. Operating in the South West, South East, London, Essex, and Scotland, they deliver mixed-use and residential schemes to the highest standards.

Role & Responsibilities

  • To record and respond to all communications by the Customer Care department
  • Set realistic and attainable timelines for resolution of problems
  • Liaise with Customer Care Manager regarding any customer issues
  • Manage and coordinate sub-contractors recording all works that are undertaken
  • Raise invoices and place orders as and when required
  • Record all snags using COINS system
  • Produce and maintain homeowners manuals
  • Occasional site visits when required to.

Required Skills & Experience

  • Experience in Customer facing roles
  • Knowledge of the property sector
  • Knowledge of the COINS system is essential
  • Full UK Driving License.

What you get back

  • Salary up to £40,000
  • 33 days holiday (Inc. Bank Holidays)
  • Further company benefits after completion of probation period.

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.

Senior Customer Care Coordinator Job in Wimbledon, London - Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 14016)

Search the Hunter Dunning website for more vacancies: www.hunterdunning.co.uk/jobs/
Follow us on LinkedIn: www.linkedin.com/company/hunter-dunning-ltd

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