Service Centre Technician

July 13, 2023 | Comments Off on Service Centre Technician

Service Centre Technician
Base/Office - Kelbrook, Lancashire

About EP Climbing & Clip n Climb:

Based in Kelbrook, Lancashire on the edge of the Yorkshire Dales, EP Climbing is the leading artificial climbing wall manufacturer. Producing climbing walls for gyms, schools, military, private use & competitions and supplying walls to both the IFSC & the Olympic Games in #####. You could be working within our dynamic team, dedicated to supplying the best climbing walls in the world.

EP, also known for Clip 'n Climb, is the international market leader in leisure climbing centres and has built up a profile that is synonymous with fun, quality and safety.

Our culture:
At EP we are passionate about all things climbing and strive to create the best recreational walls in the world, bringing climbing to all abilities & ages.

About the role:
Working as part of an in-house team, you will carry out safety inspections, recertifications & repairs of autobelays & belaymates. Currently, our team processes over ##### units per year through the Service Centre, with each device being checked over to exacting manufacturer's specification to ensure that they are safe to use.

Devices being inspected are:

The Role
* Carry out the annual inspection and repairs of climbing safety devices
* Helping with stock management levels
* Provide technical advice to clients and staff
* Dispatch completed units to clients
* Helping to prepare loan units for dispatch/check-in
* Pick products for sales/warehouse from picking lists
* Help with site inspections & climbing wall repairs when required.
* Other duties as assigned

Requirements of the Role:

* No experience is required and full training will be provided but good mechanical understanding / being practically minded essential
* Knowledge of climbing and/or climbing wall industry beneficial but not essential
* Competent with CRM systems, Excel, emails and general IT literacy (training provided)
* Ability to work methodically & exacting to ensure that inspections are carried out to a high standard
* Ability to problem solve when a device is performing incorrectly
* Good English grammar & spelling is essential for customer communication
* The job would be well suited to a mechanic, machine operator, engineer, etc

Benefits:

* 25 days holiday a year plus bank holidays.
* Pension Scheme (subject to conditions).
* Life Insurance Policy (subject to conditions).

Schedule:

* Monday to Friday with overtime available occasionally.

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