Jul
22
Service Support Officer
July 22, 2024 | Comments Off on Service Support Officer
Service Support Officer
Based in Westminster
Temporary on going position
£14.76per hour
Deliver a support service in the Home Improvement Agency which is part of Public Protection and Licensing to agreed standards to maximise service quality and continuity.
Office based 5 days per week - Monday to Friday 9 - 5 with some flexibility regards start and finish time.
- To be the responsible officer for managing the Handy Person Service - dealing with customer enquiries via email or phone -arranging appointments in line with our grant policy and providing signposting for enquiries that are not appropriate for our service
- To raise purchase orders and support the team with payments including liaison with suppliers. Strong IT Skills with experience of finance.
- To screen referrals from Occupational Therapists for disability grants and from residents and or other professional for discretionary grants in line with our policy
- To undertake additional duties including for example checking the land Registry to determine property ownership