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October 2, 2018 | Comments Off on Supervisor – Reinstatement FTC
Supervisor - Reinstatement FTC 12 MONTHS
Location: Isleham
Contract: Anglian Water
Closing Date - 16/10/18
Key Responsibilities:
Manages a team of direct and sub contract reinstatement resources to provide a safe, effective and efficient delivery model to meet demand.
Manages reinstatement operations to meet performance against KPI's
Manages reinstatement operations to deliver a positive customer experience
Aid in the ideation and implementation of Reinstatement strategies.
Responsible for the co-ordination of photograph compliance for reinstatement.
Co-ordination of site inspections.
Ensure all employees are up to date of any changes to, and the cost implications of non- compliance of, the NRSWA legislation.
Represent the Team and Alliance members in council / client and internal meetings.
Build effective relationships with Street Authority Inspectors
Assist to manage the sub-contractor process and legacy works.
Works with the SHEQ team and Line Manager to provide a working environment where safety is key consideration above all else
Supports the Reinstatement Manager for reinstatement NRSWA compliance within the area.
Drives quality improvements to ensure NRSWA compliance within KPI's
Monitors resource numbers to support the Reinstatement Support Manager in ensuring we have right levels to meet demands efficiently
Work with Line Manager and the Commercial team to understand spend against budget and identify areas to drive cost reduction
Monitor material quality and address issues with suppliers through effective relationship management
Monitor and record the 1st time perm ratio to ensure compliance against targets.
Manages defect and coring processes and disputes with highways
Manages S81 defective apparatus process and disputes
Manage defects to prevent repeat inspection costs
Support Street Works team with root cause processes
Identify and implement training needs for reinstatement team
Engage with suppliers on new / current materials and share best practices for the Alliances
Deliver regular Toolbox and safety talks
Conduct regular safety and reinstatement quality audits
Coordinate workforce as directed by planning function
Monitor/assess & provide constructive feedback on teams performance
Mitigating risks (Section 74, FPNs and Category A,B and C)
Work to smarter end to end process with reinstatement to reduce road occupation
Supports Line Manager on environment and sustainability / recycling initiatives
Key Skills and Qualifications:
Strong leadership demonstrating excellent communication and negotiation skills at all levels for buy in and engagement
Strong organisational and facilitation skills
Ability to manage a multi-function reinstatement team to deliver a quality service against demands
Ability to analyse and problem solve
Ability to build strong relations internally and externally
Excellent reinstatement procedure and tactical knowledge.
Excellent customer service and communication skills
Essential
Working knowledge of NRSWA, SROH, WRAP legislation and initiatives
NRSWA Qualification
A Level or equivalent qualification
Full Driving Licence
Desirable
IT skills, MS Office
About Kier:
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let's shape your world together.
For your information, your CV may be shared with other Anglian Water partners.