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August 21, 2025 | Comments Off on Team Lead | Night Shift | Onsite | Makati | Day 1 HMO
Driving Fair Solutions in Healthcare Reimbursement In the intricate world of healthcare reimbursements, our client stands as a trusted navigator for out-of-network providers. With unmatched expertise in revenue cycle management and independent dispute resolution, they transform billing uncertainties into predictable results. Their mastery of the No Surprises Act and balance billing laws ensures fair, timely outcomes. Backed by advanced technology and decades of experience, our client drives innovation that empowers providers and reshapes the future of healthcare revenue recovery.
What the Role is About Be part of our client's team as a
Team Lead and guide a skilled arbitration unit toward excellence. You will oversee daily operations, mentor team members, ensure quality and compliance, and collaborate with stakeholders to drive performance improvements.
The Role at a Glance Employment type: Full-time
Shift: Night Shift
Work setup: Onsite, Makati
Perks You'll Love
Day 1 HMO coverage with free dependent
Competitive Salary Package
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
What You'll Bring to the Team Education and Experience
High school diploma or equivalent
Minimum of 2 years of experience in Revenue Cycle Management
IDR experience preferred
Leadership experience preferred
Skills and Knowledge
Strong organizational, analytical, and problem-solving skills
Knowledge of the insurance industry, IDR processes, and medical terminology
Proficiency in MS Office applications (Word, Excel, Access, Outlook, PowerBI)
Familiarity with CPT and ICD-10 coding
Understanding of legal and regulatory provisions, including HIPAA laws
Other Requirements
Professional appearance and demeanor
Consistent attendance and punctuality
Physical and Mental Demands
Ability to sit for long hours and use office equipment and computers
Ability to perform light lifting of up to 20 pounds
Ability to reach, stoop, stand, and walk occasionally
Strong communication, analytical, and coordination abilities
How You'll Make an Impact
Analyze workflow reports to determine cases eligible for the IDR process
Identify trends by arbitrator or health plan
Detect system errors and prepare reports for leadership evaluation
Re-prioritize key tasks and provide updates to upper management
Collaborate with external vendors, including State Department of Insurance personnel and arbitrators, to resolve issues
Complete special projects and other duties as assigned
Maintain strong organizational, analytical, and problem-solving skills
Demonstrate professionalism in all internal and external interactions
Communicate clearly, both verbally and in writing
Motivate and train employees to achieve high productivity standards
Develop strategies to help the team meet and exceed project goals
Assign tasks, monitor progress, and ensure project timelines are met
Manage daily operations to keep the team within KPI standards
Apply knowledge of medical terminology and insurance industry practices
Welcome to Emapta Philippines! Join a team that values camaraderie, excellence, and growth. Recognized as one of the
Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!