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Tenancy Sustainment Officer/Homelessness Assessment Officer
December 9, 2024 | Comments Off on Tenancy Sustainment Officer/Homelessness Assessment Officer
Tenancy Sustainment Officer/Homelessness Assessment Officer
Temporary
Tower Hamlets
£22.44per hour
- To provide a Tenancy Sustainment service to homeless applicants that identifies threats to a tenancy and the measures necessary to preserve it.
- To ensure excellent customer service standards are maintained for all relevant client groups and contribute to year on year improvement of those standards.
- Ensure that all enquiries and cases are progressed speedily and efficiently and that all set targets are achieved.
- To ensure customers receive, either directly or through referral to relevant teams/agencies, appropriate advice on their options
- To liaise with organisations and agencies to promote the welfare of residents.