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Tenant Liaison Officer

August 8, 2025 | Comments Off on Tenant Liaison Officer

Job Title- Tenant Liaison Officer

Location- Sheffield

Contract Length- 6 months+

Pay rate- £13.50-£14.50p/h

Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?

Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?

We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a tenant liaison officer to service a long term kitchen and bathroom project in Sheffield.

As a tenant liaison officer, you will;

  • Be the first point of contact for residents during scheduled works
  • Make sure that residents are informed and happy with all updates
  • Respond to complaints and issues that arise
  • Keep detailed reports of resident feedback
  • Attend site visits with the site manager and conduct progress surveys when required

As a tenant liaison officer, is it required that you;

  • Have excellent face to face and telephone communication skills
  • Have experience within social housing, and ideally construction/repairs teams
  • Have a full clean driving licence
  • Have a clean criminal record for enhanced DBS checks

If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you

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