New Senior Customer Care/Admin €27k-€35k+

September 6, 2020 | Comments Off on New Senior Customer Care/Admin €27k-€35k+

Position: Senior Customer Care Administrator

Location: Dublin (Office Based)

Salary: Neg €27,000-€35,000 +

Responsibilities :

  • Accept Customer Service calls - obtain and log all relevant information.
  • Liaise with the Project Manager
  • Update Customer and maintain the Service Call Logs
  • Receive and follow up on Service Reports submitted by Technicians.
  • Order any materials required to complete service calls and follow up on the timely delivery
  • Prepare Quotations for chargeable call out, raise invoices, and secure payment.
  • Process and follow up on claims from Suppliers for faulty goods.
  • Prepare Efficiency Reports on Individual Service Technicians

Requirements :

  • Strong customer care skills
  • MS Office
  • Previous experience; working in a Timber or Metal or Glazing manufacturing environment (An advantage)
  • Architectural knowledge
  • Fluent spoken & written English

Please email your CV or Call Jennifer on 0851563377 for Full Details Of All Available Suitable Opportunities.

(JMCG)