Nov
5
Customer Care Advisor
November 5, 2025 | Construction Jobs | Comments Off on Customer Care Advisor
FM Helpdesk Advisor
Location: Manchester City Centre?Full-Time | 4 months temp (initially) | 24/7 Helpdesk Environment
We're looking for an organised and customer-focused FM Helpdesk Advisor to join our busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all facilities management (FM) service requests.
As the first point of contact for FM issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers.
Key Responsibilities
- Act as the first point of contact for FM-related queries via phone.
- Log, allocate, and update service requests accurately within the CAFM system.
- Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders.
- Monitor planned and reactive maintenance performance, taking action to meet SLAs.
- Raise and manage purchase orders for materials, uniforms, and parts.
- Upload and maintain compliance documentation to ensure high audit scores.
- Communicate effectively with customers, contractors, and internal account teams.
- Support colleagues during busy periods or absences.
About You
- Experienced in using CAFM systems
- Strong background in customer service, helpdesk, or call centre environments.
- Confident communicator with excellent telephone etiquette.
- Highly organised with strong attention to detail and multitasking ability.
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service.
Qualifications & Experience
- Experience in facilities management, maintenance, or a related field (desirable).
- Proven experience coordinating contractors or suppliers.
If you are interested and feel you fit the above requirements. Please apply or call Jess on 01618869670
Nov
5
Customer Care Advisor
November 5, 2025 | Construction Jobs | Comments Off on Customer Care Advisor
FM Helpdesk Advisor
Location: Manchester City Centre?Full-Time | 4 months temp (initially) | 24/7 Helpdesk Environment
We're looking for an organised and customer-focused FM Helpdesk Advisor to join our busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all facilities management (FM) service requests.
As the first point of contact for FM issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers.
Key Responsibilities
- Act as the first point of contact for FM-related queries via phone.
- Log, allocate, and update service requests accurately within the CAFM system.
- Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders.
- Monitor planned and reactive maintenance performance, taking action to meet SLAs.
- Raise and manage purchase orders for materials, uniforms, and parts.
- Upload and maintain compliance documentation to ensure high audit scores.
- Communicate effectively with customers, contractors, and internal account teams.
- Support colleagues during busy periods or absences.
About You
- Experienced in using CAFM systems
- Strong background in customer service, helpdesk, or call centre environments.
- Confident communicator with excellent telephone etiquette.
- Highly organised with strong attention to detail and multitasking ability.
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service.
Qualifications & Experience
- Experience in facilities management, maintenance, or a related field (desirable).
- Proven experience coordinating contractors or suppliers.
If you are interested and feel you fit the above requirements. Please apply or call Jess on 01618869670
Nov
5
Property Manager
November 5, 2025 | Construction Jobs | Comments Off on Property Manager
Dove and Hawk are delighted to offer this fantastic opportunity to work within a well established independent Property company who are looking for an experienced Property Manager to join their team!
Duties:
- Assisting the Director with acquisitions and sales progressions by liaising directly with Solicitors, Agents and Auction houses.
- Preparation and Service of Notices
- Preparing tenancy agreements, statutory notices and complying with all current legislation at the outset of a tenancy agreement.
- Ensuring the portfolio complies with current Health and Safety Regulations
- Being the main point of contact with our Local Authority partners, and reporting to them as and when required.
- Reading and interpreting Leases, Contracts and Legal contracts
- Dealing with Tenant referencing, and Deeds of Surrender
- Inspecting properties at Start/End of Tenancy.
- Preparing Schedules of works at End of Tenancies
Requirements:
- Full UK Drivers license required
- 18 months Property Management experience
- Ability to take initiative
Days & Hours: Mon - Fri - 9-5:30
Salary: £35,000 per annum
If interested in this role please get in touch with Alfie Burrell in the property management department on 02037622247 or and the reference is 11590.
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Nov
5
Property Manager
November 5, 2025 | Construction Jobs | Comments Off on Property Manager
Dove and Hawk are delighted to offer this fantastic opportunity to work within a well established independent Property company who are looking for an experienced Property Manager to join their team!
Duties:
- Assisting the Director with acquisitions and sales progressions by liaising directly with Solicitors, Agents and Auction houses.
- Preparation and Service of Notices
- Preparing tenancy agreements, statutory notices and complying with all current legislation at the outset of a tenancy agreement.
- Ensuring the portfolio complies with current Health and Safety Regulations
- Being the main point of contact with our Local Authority partners, and reporting to them as and when required.
- Reading and interpreting Leases, Contracts and Legal contracts
- Dealing with Tenant referencing, and Deeds of Surrender
- Inspecting properties at Start/End of Tenancy.
- Preparing Schedules of works at End of Tenancies
Requirements:
- Full UK Drivers license required
- 18 months Property Management experience
- Ability to take initiative
Days & Hours: Mon - Fri - 9-5:30
Salary: £35,000 per annum
If interested in this role please get in touch with Alfie Burrell in the property management department on 02037622247 or and the reference is 11590.
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Nov
5
Property Manager
November 5, 2025 | Construction Jobs | Comments Off on Property Manager
Dove and Hawk are delighted to offer this fantastic opportunity to work within a well established independent Property company who are looking for an experienced Property Manager to join their team!
Duties:
- Assisting the Director with acquisitions and sales progressions by liaising directly with Solicitors, Agents and Auction houses.
- Preparation and Service of Notices
- Preparing tenancy agreements, statutory notices and complying with all current legislation at the outset of a tenancy agreement.
- Ensuring the portfolio complies with current Health and Safety Regulations
- Being the main point of contact with our Local Authority partners, and reporting to them as and when required.
- Reading and interpreting Leases, Contracts and Legal contracts
- Dealing with Tenant referencing, and Deeds of Surrender
- Inspecting properties at Start/End of Tenancy.
- Preparing Schedules of works at End of Tenancies
Requirements:
- Full UK Drivers license required
- 18 months Property Management experience
- Ability to take initiative
Days & Hours: Mon - Fri - 9-5:30
Salary: £35,000 per annum
If interested in this role please get in touch with Alfie Burrell in the property management department on 02037622247 or and the reference is 11590.
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Nov
5
Property Manager
November 5, 2025 | Construction Jobs | Comments Off on Property Manager
Dove and Hawk are delighted to offer this fantastic opportunity to work within a well established independent Property company who are looking for an experienced Property Manager to join their team!
Duties:
- Assisting the Director with acquisitions and sales progressions by liaising directly with Solicitors, Agents and Auction houses.
- Preparation and Service of Notices
- Preparing tenancy agreements, statutory notices and complying with all current legislation at the outset of a tenancy agreement.
- Ensuring the portfolio complies with current Health and Safety Regulations
- Being the main point of contact with our Local Authority partners, and reporting to them as and when required.
- Reading and interpreting Leases, Contracts and Legal contracts
- Dealing with Tenant referencing, and Deeds of Surrender
- Inspecting properties at Start/End of Tenancy.
- Preparing Schedules of works at End of Tenancies
Requirements:
- Full UK Drivers license required
- 18 months Property Management experience
- Ability to take initiative
Days & Hours: Mon - Fri - 9-5:30
Salary: £35,000 per annum
If interested in this role please get in touch with Alfie Burrell in the property management department on 02037622247 or and the reference is 11590.
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk